PERSONAL/CAREER OBJECTIVE
I am an organised and dedicated person with a proven track record of providing outstanding customer
service and administration in fast paced environments. Offering keen attention to detail and strong
decision-making skills to manage multiple concurrent tasks. Self-motivated work ethic with the ability to
perform effectively in an independent or team environment. I have a ‘can do’ attitude that is reliable
and would like to make a difference or add value to the roles that I seek.
Overview
11
11
years of professional experience
Work History
Central Region – Facilitator
Kia Ora Hauora, Te Aka Whai Ora – Māori Health Authority
01.2022 - Current
Update and maintain regional information on the Central Region webpage monthly
Enter all CR
KOH registrations are entered accurately and immediately
Updating and maintaining database including registrations, download and circulate reports as
requested
Manage and develop social media communications as requested.
Dispatch Administrator
Checkmate Precision Cutting Tools Ltd
10.2021 - 01.2022
Provide effective customer service to ensure all orders and enquiries are processed and tracked
to ensure an “on time” delivery
Oversee customer enquiries regarding follow ups to work in progress and other customer
queries
Accurately generate and Work orders for factory staff.
Sales Administrator
Lockheed Martin NZ
11.2019 - 06.2021
Conduct Police Help Desk Operator Service to ensure that the key requirements of the police
contract are met including
Manage and resolve any telephone, email, and face to face police enquiries
Maintain a weekly log of all inbound and outbound correspondence from the Police.
Central Region KOH Administrator
Wairarapa District Health Board
09.2018 - 11.2019
Below are the various positions I worked from 2017 to 2019 within Wairarapa DHB
These positions were
each part time which made equated to full time FTE
Design and develop Panui for events as required
Event communications are accurate, and
design completed within the required time frame
Customer service provision: Providing prompt response to unscheduled requests for services
Planning: Participating in ongoing strategic developments for the business
Assisting in projects,
meeting deadlines, and developing reports.
Violence Intervention Administrator
05.2017 - 09.2018
Management/updating of various relevant databases
Administration support for staff including invoicing, supply orders, agenda, minute taking
Website updates and reports
Patient referral management.
HR Administration Assistant/Payroll
05.2017 - 09.2018
Supporting the payroll function, all aspects of the pay process
Support for meetings including the preparation of agenda, taking and production of minutes and
action lists, preparation, and collation of supporting papers and organisation of venues and
catering as required by the Executive Leader People & Capability
Produce letters, papers, and other documents.
Project Management/Personal Assistant
Softball New Zealand
01.2013 - 05.2017
Provide administration and coordination support to projects, which require tight deadlines to be
met
Support and assist the CEO, SNZ team SNZ Board staff with administrative duties and logistical
support for all activities including travel and accommodation for away activities
Manage and coordinate all office functions including management of correspondence, office
stationery, consumables, and equipment.
Education
Certificate of Business Administration - undefined
Te Aho Te Kura Pounamu
2012
Expertise
Microsoft Office, Google Suite, Xero, JDE, SAP - undefined
Solway College
Skills
AND EXPERIENCE
Administration
Experience in the provision of office support functions to busy organisations
Preparation and co-ordination of administration reports and documentation
Booking and coordination of travel administration for company staff
Customer Services
Strong experience in the provision of quality customer service, reception, and administration
Support
Proven relationship management skills with a focus on establishing strong business support
Connections
Ability to articulate information clearly, actively listen to customers, and adapt their
Communication style to suit different individuals or situations
Communication
Effective communication skills fostering an open and collaborative approach with staff
Colleagues, and customers
Confident communicator both in writing and verbally always in a warm, friendly, and courteous
Timeline
Central Region – Facilitator
Kia Ora Hauora, Te Aka Whai Ora – Māori Health Authority
01.2022 - Current
Dispatch Administrator
Checkmate Precision Cutting Tools Ltd
10.2021 - 01.2022
Sales Administrator
Lockheed Martin NZ
11.2019 - 06.2021
Central Region KOH Administrator
Wairarapa District Health Board
09.2018 - 11.2019
Violence Intervention Administrator
05.2017 - 09.2018
HR Administration Assistant/Payroll
05.2017 - 09.2018
Project Management/Personal Assistant
Softball New Zealand
01.2013 - 05.2017
Certificate of Business Administration - undefined
Te Aho Te Kura Pounamu
Expertise
Microsoft Office, Google Suite, Xero, JDE, SAP - undefined
Consumer Consultant at Te Whatu Ora Hauora a Toi Bay of Plenty, Mental Health and Addiction ServicesConsumer Consultant at Te Whatu Ora Hauora a Toi Bay of Plenty, Mental Health and Addiction Services