Damien Belford
Auckland,AUK
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
New Zealand Post
New Zealand Post
Highbrook, Auckland
12.2024 - Current
- Executed day-to-day duties with precision and efficiency.
- Contributed innovative ideas to enhance team performance and outcomes.
- Collaborated with diverse coworkers to achieve goals and resolve product-related issues.
- Promoted customer satisfaction by addressing concerns with knowledgeable service.
- Prioritized tasks to meet service objectives effectively.
- Identified customer needs promptly to ensure timely assistance.
- Delivered exceptional service through face-to-face and phone interactions.
- Engaged customers using strong interpersonal skills to foster positive relationships.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Education
High School Diploma -
Ormiston Senior College
Auckland, NZ12-2024
Auckland University of Technology
Auckland, NZSkills
- Customer service
- Team collaboration
- Time management
- Effective communication
- Task prioritization
- Interpersonal skills
- Innovative thinking
- Conflict resolution
Languages
English
Professional
Samoan
Professional
Accomplishments
- Integrity and resilience
Certification
- Building and creative ideas
- NCEA Level 2
Affiliations
- Spending time with friends and family
- Reading
- Cleaning
- Playing sports
References
References available upon request.
Timeline
New Zealand Post
New Zealand Post
12.2024 - Current
High School Diploma -
Ormiston Senior College
Auckland University of Technology
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