Nishith Patel

Currently based at Unichem Pharmacy Papakura, which includes an NZ Post outlet. Since 2013, I have worked across multiple NZ Post and KiwiBank service points throughout Auckland. These locations include:

• Paper Plus Sylvia Park (with NZ Lotto)
• Southgate Takanini
• Westgate PostShop
• Manukau PostShop
• Flatbush PostShop
• Mangere East PostShop

This experience has given me strong customer service skills, in-depth knowledge of postal and banking operations, and the ability to quickly adapt to different team environments and customer bases.

• Trained employees in role-specific skills and company values to enhance performance.
• Ensured adherence to safety regulations within shop environment.
• Negotiated deliverables, costs, and quality expectations with vendors for optimal management.
• Approved contracts and maintained inventory to guarantee product availability for customers.
• Developed innovative marketing and promotional strategies to drive business growth.

• Watched for and recognized security risks and thefts to prevent or handle situations.
• Managed daily sales floor operations, ensuring optimal customer service and satisfaction.
• Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
• Maintained records related to sales for store management.