Donna Samuels
Christchurch,New Zealand
Summary
Experienced receptionist with a strong commitment to professionalism and a track record of delivering high-quality results. Demonstrates exceptional attention to detail and contributes to smooth operations through a reliable and quick-learning nature. Enhances collaboration and efficiency within the workplace through excellent communication and organizational skills.
Overview
18
18
years of professional experience
Work History
Administrator
Health Services Te Manu Toroa
04.2021 - 08.2022
- Provided administrative support by assisting with productivity and contributing to smooth operations.
- Handled general office tasks, independently completing variety of basic and routine clerical and secretarial work.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Receptionist
City Fitness
06.2016 - 04.2019
- Served as first point of contact for new and returning visitors
- Stocked break rooms and copy rooms with essentials and inventory
- Prioritized workload independently to reliably meet deadlines
Receptionist
Pioneer Recreation Sports Centre
04.2014 - 04.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
Receptionist
Les Mills Gym
06.2011 - 05.2014
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
Receptionist / Fitness Instructor
City Fitness Gym
01.2005 - 03.2011
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines..
- Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
- Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
Education
New Zealand Certificate - Business Administration And Technology
Ara Institute of Canterbury
Christchurch, Canterbury11.2023
Skills
Excellent Communication
Organizational Skills
Multitasking
MS Office
Resourceful and Analytical
Continuous Improvement
Hobbies and Interests
- Quad Biking
- Fitness classes-Boxing, Pilates, BFT
- Spontaneous Trips & Activities
References
Beverly McLean City Fitness 027-461-7707
Timeline
Administrator
Health Services Te Manu Toroa
04.2021 - 08.2022
Receptionist
City Fitness
06.2016 - 04.2019
Receptionist
Pioneer Recreation Sports Centre
04.2014 - 04.2016
Receptionist
Les Mills Gym
06.2011 - 05.2014
Receptionist / Fitness Instructor
City Fitness Gym
01.2005 - 03.2011
New Zealand Certificate - Business Administration And Technology
Ara Institute of Canterbury
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