Summary
Overview
Work History
Education
Skills
Timeline
Generic

DUO ZHANG

Auckland,AUK

Summary

Dear Landlords:

Since 2011, I worked here as a part-time worker in the store and now have more than ten years of work experience. In the past ten years, it seems that I have spent more time in the store than at home. I have a special emotion and sense of belonging to this store. Many times it is not just a place to work, but a place that is familiar and makes me happy.

April 2013, I am as Store Manager bringing extensive experience in retail settings. And start dealing with all the orderer for store orders. Set and enforced consistent standards to maintain staff and customers satisfaction and meet performance targets.

May 2017, Miyuki owns another store. I began to take charge of all business activities of this store until today,Moreover, the two stores were implemented approved regular payroll submissions for employees. And I do far more than what is written.

And during the Lockdown time, we established a more solid and complete customer relationship network. Fortunately, we had more sales and performance during the Lockdown.

I can guarantee that this store’s good reputation in this area has been earned by Miyuki and I over more than ten years. And it was almost always me in the store.

I am confident and committed to taking the store to the next level. More than the glory days of the past.

Overview

11
11
years of professional experience

Work History

Store Manager

Super Liquor Burswood
04.2013 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Trained new employees on proper protocols and customer service standards.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reduced operational risks while organizing data to forecast performance trends.

Education

Manager`s Certificate

Auckland Council
04.2013

Licence Controller Qualification

LCQ
01.2013

Business Lv6

Victoria Institute of New Zealand
Level 4/18 Shortland Street, Auckland CBD, Aucklan
09.2012

English Education

Manukau Institute of Technology
53 Otara Road, Ōtara, Auckland 2023
10.2009

Skills

  • Competitor Monitoring
  • Employee Training
  • Operations Management
  • POS Systems
  • Retail Inventory Management
  • Promotional Planning
  • Customer Service Management
  • Inventory Management

Timeline

Store Manager

Super Liquor Burswood
04.2013 - Current

Manager`s Certificate

Auckland Council

Licence Controller Qualification

LCQ

Business Lv6

Victoria Institute of New Zealand

English Education

Manukau Institute of Technology
DUO ZHANG