Elianna Holmes
PAK'nSAVE Clarence Street
Hamilton,WKO
5
years of professional experience
Dynamic professional with experience in retail and coaching. Known for strong teamwork and adaptability, effectively resolving customer complaints and enhancing service experiences. Committed to maintaining a well-organized checkout area and supporting team goals.
Work History
Checkout Operator
2 Years- Processed customer transactions efficiently using POS systems.
- Resolved customer complaints promptly, improving overall satisfaction ratings.
- Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
- Assisted customers with product inquiries and returns, enhancing service experience.
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Helped customers complete purchases, locate items, and join reward programs.
- Actively listened to customer needs, recommending appropriate products or services when necessary.
Junior Coach
1 Year 3 Months- Facilitated skill development sessions for youth athletes, enhancing fundamental netball techniques.
- Mentored junior players, fostering teamwork and sportsmanship within the netball community.
- Assisted in planning and executing training programs, ensuring alignment with organizational goals.
- Collaborated with team members to develop engaging drills and exercises that maintained player interest and motivation.
- Cultivated a positive team environment by fostering strong relationships and open communication among players.
Education
High School Diploma
- NCEA Level 1
Skills
Customer resolution
Operating cash registers
Handling returns and exchanges
Inventory management
Store presentation
Following company policies
Adapting to new technologies
Teamwork
Working under pressure
Interests
Knitting and Crocheting
Reading
Baking
Music
Enjoy participating in Netball for overall physical and mental well-being.
Timeline
Checkout Operator
PAK'nSAVE Clarence Street
08.2024 - CurrentRead More
Junior Coach
Hamilton City Netball Center
05.2021 - 08.2022Read More
Hamilton Girls High School
High School Diploma
Read More