Elizabeth Adams
Auckland ,AUK
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
9
9
years of professional experience
Work History
Retail Assistant
Striling Sports
03.2020 - 08.2023
- Monitored customers for signs of security concerns and escalated issues to management.
- Responsibility in being a key holder, being in charge of the store and managing stocktake and online.
- Developed strong rapport with customers and created positive impression of business.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Used POS system to process sales, returns, online orders, and gift card activations.
Barista
Classic Coffee House
11.2017 - 10.2018
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Promoted additional items with beverages, increasing store sales.
- Managed multiple customers at any one time and secured a happy and positive experience.
Retail Assistant
AWPL
02.2015 - 10.2017
- Maintained tidy and organized store environment
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Education
Bachelor of Science - Applied Science
Unitec
Auckland 04.2021
Skills
- POS System Operation
- Product Merchandising
- Cash Handling
- Energy and Physical Stamina
- Positive Customer Engagement
- Sales Floor Organization
- Relationship Building
- Attention to Detail
- Team Cooperation
- Reliable and Responsible
- Honest and Dependable
- Store Opening and Closing
Timeline
Retail Assistant
Striling Sports
03.2020 - 08.2023
Barista
Classic Coffee House
11.2017 - 10.2018
Retail Assistant
AWPL
02.2015 - 10.2017
Bachelor of Science - Applied Science
Unitec
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