Eloise Allan
Golden Square,VIC
Summary
Committed and hardworking customer service assistant with experience processing transactions and assisting customers. Dedicated to resolving issues and answering customer questions. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
Work History
Checkout Operator
Coles Supermarket
06.2022 - Current
- Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
- Handled returns and exchanges professionally, upholding company policies while providing excellent customer service.
Customer Service Cashier
KFC
08.2020 - 07.2022
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Education
High School Diploma -
Bendigo Senior Secondary College
Bendigo, VIC10.2023
Skills
- Point of Sale System Operations
- Money Handling
- Retail Transactions
- Retail Merchandising
- Complaint Resolution
- Teamwork and Collaboration
- Customer Service Excellence
- Working under Pressure
- Handling Returns and Exchanges
- Promoting Store Loyalty Programs
Additional Information
References
Donna Hug - Coles Bendigo Department Manager
0437 061 997
Neil Holt - KFC Bendigo Marketplace Store Manager
0423 721 765
Timeline
Checkout Operator
Coles Supermarket
06.2022 - Current
Customer Service Cashier
KFC
08.2020 - 07.2022
High School Diploma -
Bendigo Senior Secondary College
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