EVA PEART

This position has help me further develop my skills within a different type of retail, where I have obtained more knowledge about products, merchandising, company procedures and management within another wide scale retail company.

This role has also given me the opportunity to work independently and collaboratively in a team environment. Continually promoting and providing exceptional customer service whilst maintaining customer standards.

After working at Skechers as a Sales Associate for two years, I was then promoted to the role of Supervisor. This role progression provided me with many vital, transferable skills that have aided me to improve my confidence, communication and knowledge whilst working in a successful, large-scale company

The experience at Skechers has helped me gain valuable knowledge about how a large-scale business is handled such as:

• Processing deliveries and inventory
• Key Performance Indicators (KPIs) such as conversion (monitoring footfall), leverage and units per transaction.
• Recording and inputting store data in an excel program and informing senior management about store progress via email format
• Achieving productive customer service through motivating and supporting colleges within the store.
• Ensuring store security and image is maintained with set up and close down, including cash handling and maintain safety precautions are in place
• Ensuring that all staff are involved in the clean-up and set up of the store, making sure stock levels are correct, cleaned and presented the best for our customers.

I started my journey at Skechers as a Sales Associate and the head of the women's department. This position entailed the general up keep of the women's department. For example:

• Visual Merchandising and stock control of the department which entailed, prioritising seasonal stock, providing sale information and POP.
• Providing exceptional customer service in a fast pace retail environment by maintaining cleanliness of the area and up-to-date product knowledge.
• Delegating tasks within my department and involvement in training new employees.
• Working towards sale targets and individual targets.

This role required me to cater to needs of a diverse clientele and ensure I provide them with excellent customer service

Due to my place of work hosting a variety of event such as; auctions, markets, dinners and large show events such as Yorkshire Agricultural Machinery Show which attracts a very large audience.

I learnt quickly to adapted to different situations and different areas of technology. I would have many different areas to cover including; food preparation, bar work, managing the cashier and cleaning.

As part of the Childcare and development level 2 course I had the opportunity to gain work experience for a year at St Mary and Joseph’s Primary school.

This course allowed me to gain a lot of practical experience and help me to develop many valuable skills. I had to adapt to act as a teacher's assistant, looking after and teaching children aged 4 to 6.

This experience was very valuable as it helped me to gain skills such as; patients, team work and resilience. This also enabled me to be efficient and use my initiative to adapt and coordinate to specific children needs and preferences.

Working in a job such as this has given me knowledge regarding the importance of time management and organisation, which is vital when delivering food orders efficiently and controlling stock

Also, it has furthered my determination to provide customer satisfaction. This job role also provided experience in being a key holder and often given the opportunity to manage the café.