Evelyn Tuhakaraina
31F Enderley Ave, Hamilton
Summary
Customer focused and always interested in upskilling myself to give people the best service possible
Ready to excel in leadership role with focus on results-driven performance. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
9
9
years of professional experience
Work History
Checkout Supervisor
New World Te Rapa
04.2020 - Current
- In the beginning of the pandemic, during the first lockdown. I was hired as a checkout assistant because of my experience with customers and its operations during this stressful time. Learning how to be empathetic towards customers because of the uncertainty covid had at the time.
- I became a trained barista and started working in café/lotto full time mid 2021. Where I learnt how to multitask and mentally plan the best strategy for time management when making coffee and serving lotto when working alone.
- June 2022, I was promoted to supervisor where I gained my lcq certificate and became a licensed duty manager.
- July 2022, I oversaw café/lotto. Ordering and making sure stock were well supplied. Training new staff how to make coffees and lotto etops courses
Packing Supervisor
Libelle Group
01.2025 - 04.2025
- Conducted regular quality control checks of packed goods prior to shipment,
- Oversaw daily operations of the packing department, ensuring accurate completion of all tasks within established deadlines.
- Coordinated with other departments to ensure seamless communication and timely deliveries.
- Increased order accuracy by implementing a thorough quality control system.
- Streamlined the packing process, reducing overall time spent on each task.
Production Assistant
Libelle Group
01.2023 - 12.2024
- Worked alongside production team to optimize operations, minimizing disruptions and delays
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Completed wide range of tasks in diverse filming areas to support operations.
- Maintained a safe and clean work environment, contributing to overall team productivity.
- Enabled continuity of operations for large-scale meal packing as second-in-charge
checkout operator (casual)
New World Te Kuiti
11.2019 - 12.2019
- Serving customers of a small rustling town in a fast-paced experience with a smile; processing and packing groceries with care. Working as a team to minimize wait time for customers, so that they may go on with their day.
checkout operator (Full time)
New World Thorndon
05.2016 - 08.2019
- Working as part of a team, learning how a fast-paced business operates. Processing customers shopping transactions and handling large amounts of money while providing excellent customers service and building rapport.
- July 2016, I took the lotto TOP’s course and became a lotto operator
- September 2016, I was trained as a self-checkout operator
- March 2017, worked part time – Personal shopper for Ishop
- October 2018, worked full time running lotto department and assisting with florist making gift baskets, taking florist orders and marketing flowers
Education
Level 3 - Business of Administration And Reception
Wellington Institute of Technology
Wellington10.2013
Level 2 - Business Administration And Reception
Wellington Institute of Technology
Wellington03.2013
High School Diploma -
Naenae College
Lower Hutt, Avalon02.2012
Skills
- Workplace safety
- Store operations
- Cash handling expertise
- Task delegation
- Customer complaints handling
- Customer service
- Time management
- Attention to detail
- Verbal and written communication
- Safety procedures
- Documentation and reporting
- Quality assurance
Timeline
Packing Supervisor
Libelle Group
01.2025 - 04.2025
Production Assistant
Libelle Group
01.2023 - 12.2024
Checkout Supervisor
New World Te Rapa
04.2020 - Current
checkout operator (casual)
New World Te Kuiti
11.2019 - 12.2019
checkout operator (Full time)
New World Thorndon
05.2016 - 08.2019
Level 3 - Business of Administration And Reception
Wellington Institute of Technology
Level 2 - Business Administration And Reception
Wellington Institute of Technology
High School Diploma -
Naenae College
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