EZRA SHARMA
Birkenhead,Auckland
Summary
To seek and maintain permanent part time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bakery Assistant
New World
09.2023 - Current
- Answered customer questions about products & services, and helped locate merchandise. Provided superior customer service to promote guest satisfaction.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Maintained a clean, organized kitchen to maximise efficiency and food safety.
- Washed dishes and sanitized the prep area at the end of each shift.
- Operated commercial kitchen equipment and tools.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Customer Support & Fitness Consultant
HealthifyME
09.2021 - 06.2023
- Tracked progress of each client in secure filing system, diligently following confidentiality requirements.
- Provided client assessments to assess health goals.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Asst. Head Swimming Coach
South Delhi Swimming Academy
06.2014 - 04.2020
- Guided students through different swimming strokes and strategies to increase stamina.
- Helped prepare students for competitive meets across INDIA.
- Organized and implemented effective teaching strategies for students as young as 6 years old.
- Adapted teaching strategies to match developmental age and abilities of students.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Developed and implemented lesson plans based on individual student needs.
Baker
JW Marriott
01.2013 - 12.2013
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Sports Nutritionist and Fitness Trainer
Muscle World Fitness Center
01.2012 - 12.2012
- Educated clients about long-term health benefits of balanced diets and exercise programs.
- Monitored calorie count for individual patients in accordance with specific nutritional needs as specified by physicians.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Demonstrated how to carry out various routines and exercises.
- Designed and implemented variety of fitness instruction classes.
Education
Master of Science - Sports Management And Leadership
Auckland University of Technology
Auckland, AUK10.2024
Bachelor's In Hospitality And Hotel Administration - Hotel Management
Institute of Hotel Management
Jaipur, India07.2007
Skills
- Good communication - written and oral skills
- Effective interpersonal skills
- Perseverance and patience
- Customer Relationship Management
- Administrative Support
- Microsoft Office
- Customer Retention
Certification
SOCIAL MEDIA LINKEDIN Profile http://linkedin.com/in/ezra-sharma-17581084/
Timeline
Bakery Assistant
New World
09.2023 - Current
Customer Support & Fitness Consultant
HealthifyME
09.2021 - 06.2023
Asst. Head Swimming Coach
South Delhi Swimming Academy
06.2014 - 04.2020
Baker
JW Marriott
01.2013 - 12.2013
Sports Nutritionist and Fitness Trainer
Muscle World Fitness Center
01.2012 - 12.2012
Master of Science - Sports Management And Leadership
Auckland University of Technology
Bachelor's In Hospitality And Hotel Administration - Hotel Management
Institute of Hotel Management
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