EZRA SHARMA
Birkenhead,Auckland
Summary
Focused Sports management executive with demonstrated ability to organize work, establish priorities and delegate tasks to meet service delivery requirements. Skilled in communicating to meet performance and productivity requirements while ensuring compliance with policies and regulations. A diligent student seeking a sports management position. Athletic and demonstrates fundamental knowledge of sportsmanship- excellent communicator and committed to providing clear and concise information to staff and customers.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bakery Assistant
New World Albany
09.2023 - Current
- Produced and decorated high volumes of baked goods to meet daily production targets.
- Followed standardized recipes to guarantee product consistency.
- Monitored storage temperatures to preserve food quality.
- Answered customer enquiries and provided them the required service
Customer Support & Fitness Consultant
HealthifyME
09.2021 - 06.2023
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved customer complaints following guidelines and referred complex inquiries to team leaders.
- Tracked progress of each client in secure filing system, diligently following confidentiality requirements.
- Helped clients reach fitness objectives by providing encouragement and motivation.
Assistant Head Swimming Coach
South Delhi Swimming Academy
06.2014 - 04.2020
- Guided students through different swimming strokes and strategies to increase stamina and helped prepare them for competitive meets across INDIA.
- Adapted teaching strategies to match developmental age and abilities of students.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Mentored junior staff members, providing guidance and support to develop their skills and knowledge.
Sports Nutritionist and Fitness Trainer
Muscle World Fitness Centre
01.2012 - 04.2014
- Educated clients about long-term health benefits of balanced diets and exercise programs.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Communicated effectively with clients regarding their progress, offering constructive feedback to facilitate continued success in meeting their goals.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
MBA - Sports Management And Leadership
Auckland University of Technology
Auckland, AUK12.2024
Advanced Diploma - Sales And Marketing
IISDT(Indian Institute Of Skill Development)
India05.2024
Bachelor of Science - Hotel Management
Institute of Hotel Management
India10.2010
Skills
- Good communication - written and oral skills
- Effective interpersonal skills
- Perseverance and patience
- Customer Relationship Management
- Customer Retention
- Motivation and Encouragement
- Goal Setting Assistance
Volunteering
Ceremonial Manager, Commonwealth Games (India)
2010
Ceremonial Manager, National School Games (Swimming)
2016 - 2022
Certification
https://www.linkedin.com/in/ezra-sharma-17581084/
Timeline
Bakery Assistant
New World Albany
09.2023 - Current
Customer Support & Fitness Consultant
HealthifyME
09.2021 - 06.2023
Assistant Head Swimming Coach
South Delhi Swimming Academy
06.2014 - 04.2020
Sports Nutritionist and Fitness Trainer
Muscle World Fitness Centre
01.2012 - 04.2014
MBA - Sports Management And Leadership
Auckland University of Technology
Advanced Diploma - Sales And Marketing
IISDT(Indian Institute Of Skill Development)
Bachelor of Science - Hotel Management
Institute of Hotel Management
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