Physical Fitness and Wellness
Music
Fashion and Style
Felix Hogers
Christchurch
Summary
Driven and dynamic professional with a proven track record at PlaceMakers Christchurch, excelling in trade support and customer service roles. Demonstrates expertise in building industry knowledge and effective communication, significantly enhancing client satisfaction . In depth understanding of the internal workings of PlaceMakers. Reliant on always self improving and absorbing constructive criticism to better hone my arsenal of skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Trade Support
PlaceMakers Christchurch
10.2022 - Current
- Work closely with Account Managers and their client base to offer support and ensure customer satisfaction
- Assist customers calling into the call centre and ensure their needs are met
- Participating in the outbound sales call initiative driving unmanaged accounts to grow their business with PlaceMakers through constant communication and support
- Managing a small number of accounts to drive sales into PlaceMakers
- Constant self directed learning of the products available on the market and in store to ensure maximum customer satisfaction
Yard / Drive Thru Team Member
PlaceMakers Christchurch
09.2017 - 10.2022
- Assisting our customers within our timber yard & Drive Thru department
- Increasing my product knowledge and training new staff members
- Operating a forklift
- Looking after and maintaining the OMU area
- Weekend Team Leader
- Picking orders for delivery when needed
Education
Level 4 Certificate - Personal Training
New Zealand Institute of Sport
Christchurch, NZ12-2021
NCEA Level 3 -
St Bedes College
Christchurch, NZ11-2017
Skills
- Efficient Task Management
- Effective Communication
- Building Industry Knowledge
- Proactive Self-Starter
- Creative Thinker
- Strong Self-Discipline
- Relationship Driven
Accomplishments
Jet Award Winner - March 2024
Top In Trade Support Sales 2024
Member Of Nationally and Locally Recognised Band
Certification
Mates In Construction Connector
Forklift / OSH Certificate
Interests
Timeline
Trade Support
PlaceMakers Christchurch
10.2022 - Current
Yard / Drive Thru Team Member
PlaceMakers Christchurch
09.2017 - 10.2022
Mates In Construction Connector
Forklift / OSH Certificate
Level 4 Certificate - Personal Training
New Zealand Institute of Sport
NCEA Level 3 -
St Bedes College
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