Will Xu
Sales Rep/ Trade Support
Takapuna
Summary
Representative with exceptional success in business-to-business and business-to-consumer sales within construction industries.
Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
5
5
years of professional experience
Work History
Trade support
Mitre 10 Mega
01.2023 - Current
- Place orders for customers and keep communicate with dispatch team to make sure it delivered on time
- Liaise with customers to gather further information to assist account managers in decision-making
- Prepare and review daily schedule
- Coordinated with suppliers to ensure timely delivery of products, maintaining optimal stock levels at all times.
Sales Consultant
The Grand Glass Ltd
02.2020 - 12.2022
- Negotiate with customer to understand their needs and recommend relevant products and service
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging
- Maximized customer retention by resolving issues quickly
- To research new products and policy updates to keep team posted
- Analyzed clients' house/plan situation and needs to provide expert advice for pool fence/balustrade/shower layout
- Designed glass pool fence/balustrade/shower drawing using Auto CAD and generated new leads and maintained relationship with existing customers
- Maintained and updated official website and Trademe timely.
Customer Service ( Part time )
Place Makers
08.2019 - 02.2020
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Offered advice and assistance to customers, paying attention to special needs or wants and helped customers locate desired items and transfer oversized items to vehicles
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate
- Performed inventory control, such as counting, and stocking merchandise.
Education
Post graduated Diploma of Business -
Massey University
Graduated Diploma of Business Management - undefined
Massey University
Bachelor of Business Management -
Southwestern University of Finance And Economics, Sichuan, China
Skills
Intermediate knowledge of dispatch/product lead time management
Great relationship with customers/suppliers/co, active listening, timely feedback and satisfying results
Problem-solving: actively optimize work process and improve efficiency
Multilingual (Mandarin, English) & intermediate computer skills (office & marketing tools)
Driver License
Full Driver Licence
Visa
Working Visa with no limitation untill 2027
Apply the Resident visa this year
Timeline
Trade support
Mitre 10 Mega
01.2023 - Current
Sales Consultant
The Grand Glass Ltd
02.2020 - 12.2022
Customer Service ( Part time )
Place Makers
08.2019 - 02.2020
Post graduated Diploma of Business -
Massey University
Graduated Diploma of Business Management - undefined
Massey University
Bachelor of Business Management -
Southwestern University of Finance And Economics, Sichuan, China