Hana Aram

As cabin crew, I have fine-tuned my skills in customer facing-roles, teamwork, and time-management.

• Communicated effectively with customers using English language skills.
• Assisted passengers with inquiries regarding in-flight services, such as meal options and entertainment selections.
• Demonstrated and clearly explained safety processes and emergency procedures to passengers.

This sales-heavy role developed my understanding of sales targets, cooperating with my team, and working proactively.

• Making and serving beverages
• Assisting customers with machine and coffee queries
• Accurate stock-keeping and management
• Upselling to maintain quarterly KPIs
• Maintaining a comprehensive understanding of Health and Safety procedures

Working in this faced-paced high traffic environment quickly grew my time management skills, attention to detail, and advanced a positive customer rapport with my community.

Responsibilities in this role include:

• Stock-keeping both PostShop and UCare Health inventory
• Administering high quality fingerprints for Visa purposes
• Accurately sorting mail and cash handling of large amounts