Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Hayden Hodge

Queenstown,OTA

Summary

Adept at crowd control and safety monitoring, my tenure at NZSki as a Lift Operator significantly enhanced guest satisfaction and experience. Leveraging skills in problem-solving and customer service, I efficiently managed peak-hour traffic and resolved technical issues, ensuring seamless operations. My approach, characterized by a positive attitude and attention to detail, consistently promoted a respectful and courteous environment.

Overview

Work History

Lift Operator

NZSki
06.2023 - 09.2023
  • Managed crowd control efficiently during peak hours, ensuring a smooth flow of traffic from loading zones onto ski lifts without incident or delay for guests.
  • Proactively addressed potential conflicts among guests waiting in line, promoting an atmosphere of courtesy and respect.
  • Supported a seamless guest experience by troubleshooting any technical issues that arose during the course of the day's operations.
  • Enhanced customer satisfaction by providing timely and courteous assistance to guests using the lift services.
  • Enhanced guest experience by providing informative and friendly interactions during lift operations.

Education

High School Diploma -

Wakatipu High School
Queenstown, NZ
11-2027

Skills

  • Heavy Lifting
  • Safety Monitoring
  • Guest Assistance
  • Efficient maneuvering
  • Queue management
  • Customer Service
  • Positive Attitude
  • Problem-Solving
  • Attention to Detail

Interests

  • Backpacking and Hiking
  • Adventure Travel
  • Surfing
  • Camping
  • Running
  • Rock Climbing
  • Kayaking
  • Martial Arts
  • Gym Workouts
  • Cooking
  • Baking

Timeline

Lift Operator

NZSki
06.2023 - 09.2023

High School Diploma -

Wakatipu High School
Hayden Hodge