Hinano Kurihara
Christchurch,CAN
Summary
Experienced customer service professional at Tokyo Station, which is visited by a variety of customers from both Japan and overseas, adept at providing friendly product suggestions and driving sales. Skilled in studying and staying updated on weekly product changes.
Highly motivated and resilient individual with a strong ability to absorb information.
Overview
1
1
year of professional experience
Work History
Sales Clerk (part-time)
RF1
Chiyoda-ku, Tokyo, Japan
05.2024 - 07.2024
- Provided customer service at a delicatessen in Tokyo Station, where speed and hospitality were essential, catering to a diverse range of clients, including office workers, homemakers, travelers, and foreign visitors.
- Greeted customers and responded to inquiries in a professional manner.
- Maintained knowledge of current sales and promotions.
- Executed payment processing by following established protocols and handling money, checks, credit cards, returns, gift cards and other payment forms effectively.
Math, English, and Japanese Tutor (part-time)
School 21
Okegawa, Saitama, Japan
04.2023 - 03.2024
- Explored different teaching methods in order to identify effective approaches for engaging learners.
- Collaborated with colleagues when planning curriculum content or developing new strategies for instruction.
- Developed creative teaching materials, customized blackboard notes, and varied speaking techniques to enhance student engagement.
Education
Diploma - Business (Leadership And Management)
Ara Institute of Canterbury
Christchurch, NZBBA - Business Administration
Yokohama National University
Kanagawa, JPSkills
- Point of sale operations
- Customer Engagement
- Goal-Oriented
- Cash Register Operation
- Upselling
Languages
English
Professional
Japanese
Native/ Bilingual
Timeline
Sales Clerk (part-time)
RF1
05.2024 - 07.2024
Math, English, and Japanese Tutor (part-time)
School 21
04.2023 - 03.2024
Diploma - Business (Leadership And Management)
Ara Institute of Canterbury
BBA - Business Administration
Yokohama National University
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