Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hunter Hollows

Wellington

Summary

I am a motivated, quick-thinking, and detail-oriented individual with strong organizational and time management skills developed through both academic studies and hands-on experience.


After completing my Bachelors of IT, I have continued to build my technical expertise, problem-solving abilities, and collaborative approach through varied roles. With approximately three years’ experience in IT Support and Service Desk positions, I expanded into web and UX design, delivering freelance websites before securing my current role at Weta FX as a Data Wrangler.


I am now looking to take the next step in my career, applying my experience while expanding my skills in a new environment.

Overview

6
6
years of professional experience

Work History

VFX Data Wrangler

Weta FX
04.2023 - Current
  • Managed data logistics and renderwall resources for high-end visual effects productions, ensuring efficient use of computing and storage systems.
  • Oversaw digital file transfers in and out of the studio, using secure and standardized protocols.
  • Monitored and optimized rendering workloads to ensure timely delivery of shots, resolving render issues and liaising with artists to improve efficiency.
  • Supported film production teams with shot setup, file permissions, archive management, and technical documentation.
  • Collaborated cross-functionally with IT and production departments, contributing to a high-performing team environment.

IT Technician

Chubb (formerly Cigna)
04.2021 - 11.2021
  • On-site and remote technical support for external clients and internal staff Hardware and application support: Configuring and managing staff hardware (iPhone, Laptops), MS Office and VoIP support
  • Main support for Cigna’s “Adviser Hub” – answering calls via 0800 support line; logging, diagnosing, and troubleshooting issues
  • Diagnosed and resolved hardware and software issues for end-users, enhancing system functionality.
  • Conducted system upgrades and installations, improving overall performance and security.
  • Managing orientation for new staff members

IT Service Desk Analyst

Spark
07.2019 - 04.2021
  • Provided technical support for hardware and software issues, ensuring timely resolution for end-users, handling incoming incidents and requests efficiently over the phone and via email.
  • Remote application support (incl. CITRIX applications, Office, Skype) and hardware support.
  • Use of Azure Active Database to manage, set up, and troubleshoot staff profiles and devices
  • Managing and diagnosing high priority incidents and requests
  • Trained new team members on service desk protocols and tools, fostering a knowledgeable support environment.

IT Support Specialist

New Zealand Rugby
03.2019 - 06.2019
  • 4-month contract role
  • Provided on-site technical support for hardware and software issues, ensuring minimal downtime for staff operations.
  • Support and maintenance of staff hardware (laptops, iPhones and AV equipment) as well as application support (incl. Microsoft Office, Outlook and Zoom meetings)
  • Setup of user accounts, software and workstations.
  • Further developed problem solving, research and technical skills through software and hardware troubleshooting.


Education

Bachelor of IT (Majoring in Software Engineering) -

WelTec
Wellington
12-2018

Skills

  • Proficient in Python programming
  • Data security
  • IT system administration
  • Incident management
  • Bash shell scripting
  • Linux administration
  • Teamwork and collaboration
  • Data quality assurance

Timeline

VFX Data Wrangler

Weta FX
04.2023 - Current

IT Technician

Chubb (formerly Cigna)
04.2021 - 11.2021

IT Service Desk Analyst

Spark
07.2019 - 04.2021

IT Support Specialist

New Zealand Rugby
03.2019 - 06.2019

Bachelor of IT (Majoring in Software Engineering) -

WelTec

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Hunter Hollows