Inderjeet Singh
Pukekohe,AUK
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Professional Taxi Driver
Auckland Co-operative Taxi Society
05.2023 - Current
- Improved customer satisfaction by providing timely and efficient transportation services.
- Managed time effectively to ensure punctual pick-ups and drop-offs for all scheduled appointments.
- Assisted passengers with luggage and personal belongings, providing exceptional customer service.
- Delivered superior customer service by addressing any concerns or complaints promptly and professionally.
- Supported passengers with special needs by offering assistance when boarding or disembarking from the vehicle as necessary.
- Developed strong relationships with repeat clients, fostering loyalty and trust in services provided.
- Contributed to a positive work environment by maintaining open communication with colleagues and dispatchers, sharing tips and best practices for success on the job.
- Followed road rules to protect passengers and prevent accidents.
- Helped passengers with questions or area information such as points of interest and entertainment options.
- Accepted payments and provided receipts for fares to keep accurate records of transactions.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
Assistant Manager
Lochview Groceries
08.2022 - 04.2023
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Maintained a clean, safe, and organized store environment to enhance customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
Assistant Manager
United Spirits Diageo
08.2003 - 07.2022
- Was awarded by UNITED SPIRITS DIAGEO incentive trip to Scotland and London against contest run for scotches sale on National level.
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Developed strong working relationships with the team, fostering a positive work environment.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
Certificate - Computing
Indira Gandhi National Open University
India01.2000
Diploma - Business Administration
Wigan & Leigh College
India01.1999
Level 3 -
DPS
India01.1996
Skills
- Full Car License with P endorsement
- Customer Service
- Team Management
- EFTPOS
- Cash handling
- Driving (Car, Bus, Truck)
Hobbies and Interests
- Table Tennis
- Cricket
References
Referees available on request.
Personalskills
During my work experience at LOCHVIEW GROCERIES, I was responsible for customer handling on the sales counter., During my work experience at LOCHVIEW GROCERIES, I was responsible for managing a team of five, making rosters, and also managing their wages register.
Certification
Technology, Tools , Applications & Microsoft Office
English, Hindi,Punjabi
I am Multilanuage in 3 languages.
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Professional Taxi Driver
Auckland Co-operative Taxi Society
05.2023 - Current
Assistant Manager
Lochview Groceries
08.2022 - 04.2023
Assistant Manager
United Spirits Diageo
08.2003 - 07.2022
Technology, Tools , Applications & Microsoft Office
Certificate - Computing
Indira Gandhi National Open University
Diploma - Business Administration
Wigan & Leigh College
Level 3 -
DPS
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