Irene Wu
Mount Roskill,Auckland
Summary
I am often times a cheerful and optimistic person especially when it comes to doing the things I'm passionate about, such as working together with a variety of different people. I grew in my family owned store so I am more than familiar with business related activities such as sales, managing stocks and even just interacting with customers to take notice on our (business) products. I am also well versed in the art of '' people skills'', as I am very outgoing, easy to talk and very friendly. But that doesn't mean I do not take my job seriously, for I am in every aspect quick and efficient with my work.
Overview
6
6
years of professional experience
Work History
Student Council Member
Unitec Institute Of Technology
01.2024 - Current
- Represented student body at school district, board of education and civic events.
- Managed budgets for multiple projects, ensuring the efficient use of resources and timely completion of tasks.
- Demonstrated strong leadership skills by taking initiative in organizing events and rallying support from peers, faculty members, and administration.
- Communicated student ideas and requests to council officers during meetings.
Brand Ambassador
Spur Nz
06.2023 - 05.2024
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Waitress
Northen Club
09.2023 - 02.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
retail manager
Ding Dong Company
01.2018 - 01.2022
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Completed daily paperwork and computer entry of sales data as established by management.
Education
Bachelor of Science - Nursing
Unitec
Building 180/139 Carrington Road, Mount Albert,06.2026
Science, English, Arts, Computer, History and Tourism
Liahona High School
01.2022
Bachelor of Nursing -
Unitec
Skills
- Teamwork
- Customer Service
- Using POS
- Sales Management
- Stock Management
- Greet Customers
- Communication
- Client Engagement
Languages
English
Native or Bilingual
Tongan
Professional Working
Chinese (Mandarin)
Full Professional
Timeline
Student Council Member
Unitec Institute Of Technology
01.2024 - Current
Waitress
Northen Club
09.2023 - 02.2024
Brand Ambassador
Spur Nz
06.2023 - 05.2024
retail manager
Ding Dong Company
01.2018 - 01.2022
Bachelor of Science - Nursing
Unitec
Science, English, Arts, Computer, History and Tourism
Liahona High School
Bachelor of Nursing -
Unitec
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