JADE SARICH
Mental Health Support Worker
Ohau, Levin,MWT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable person enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
10
10
years of professional experience
Work History
Kaiawhina
Te Roopu Taurima
Hamilton, WKO
01.2021 - 12.2021
- Provided complex crisis intervention and stabilization to patients in psychological distress.
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
- Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
- Devised and enhanced treatment strategies to promote continued progress.
- Documented client progress in confidential files.
- Collaborated with counselors, physicians and nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
- Offered friendly and efficient service to tangata, handled challenging situations with ease
- Participated in team-building activities to enhance working relationships
Team Leader Intern
Refugee Orientation Centre
Hamilton, WKO
03.2020 - 01.2021
- Organized company files and created support system to decrease workload and increase productivity.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Organized promotional events and interacted with community to increase sales volume.
- Coordinated and lead staff meetings to discuss developmental strategy, best practices and process improvements.
- Identified prospects' needs and developed appropriate responses along with suitable information on the New Zealand Immigration system.
- Investigated and integrated new strategies and company policies to expand business operations and grow customer base.
- Directed work of efficient administrative team maintaining accurate inventory and order documentation.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
Fry Cook
Oh My Cod
Upper Coomera, Gold Coast
01.2018 - 12.2019
- Managed kitchen staff, supervised preparation of foods ,and explained steps for readying specialty items.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Stayed informed of daily menu to help coordinate cooking times.
- Communicated closely with servers to fully understand special orders for customers.
- Tested temperatures of food at specified intervals by using food thermometers.
- Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Cleaned, stocked and restocked workstations and display cases.
- Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned and maintained fryers and grills to keep appliances in working condition.
Administration Officer
Private Lender Limited
Arundel, Gold Coast
08.2016 - 04.2017
- Processed purchase orders, service contracts and financial reports.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Aided colleagues, managers and customers through regular communication and assistance.
- Drafted and distributed invoices for outstanding payments.
- Managed team petty cash, purchase orders and account transactions.
- Managed daily payment processing and drafted related financial documents.
- Monitored and updated employee database and managed scheduling for team.
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
- Produced detailed reports to track trends and keep senior management informed.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Interpreted management directives to define and document administrative staff processes.
- Standardized office structures and processes to promote collaboration and increased performance.
- Improved operations through schedule management of board meetings, travel itineraries and agenda plans.
- Coached employees through day-to-day work and complex problems.
- Maintained current and compliant financial records, monitoring and addressing variances through detailed analyses.
Owner/Operator
Northend Takeaways
Levin, New Zealand
02.2014 - 12.2015
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Assessed financial reports and statements regularly to update processes and operations for greater profitability.
- Crafted engaging sales copy and eye-catching graphics for inventive client presentations.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
- Provided outstanding coaching to employees to boost productivity.
- Optimized team hiring, training and performance.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Learned and remained updated on statutory requirements and regulations.
- Employed prompt decision-making and in-depth research to resolve issues.
- Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
- Created and monitored promotional approaches to increase sales and profit levels.
Industrial Hygiene Specialist
CMP
Bulls, Rangitikei
06.2012 - 01.2014
- Recommended control measures and modifications to existing procedures to control hazards.
- Evaluated processes to assess and minimize personnel exposures to physical, ergonomic, chemical and biological and occupational hazards.
- Recommended measures to help protect workers from potentially hazardous work methods, processes and materials.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Resolved problems, improved operations and provided exceptional service.
- Participated in team-building activities to enhance working relationships.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Administrative Assistant
Lifestyle Mortgages
Paraparaumu, Kapiti
03.2009 - 11.2011
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Handled client correspondence and tracked records to foster office efficiency.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Arranged rapid office equipment repair and maintenance with vendors.
- Performed research to collect and record industry data.
Education
Diploma - Leadership And Management: Business
National Education And Training
Distance Learning2023
Diploma - Business: Business
National Training And Education
Distance Learning12.2023
Certificate IV - Health And Wellbeing - Mental Health And Addiction
Wintec
Hamilton, WKO11.2020
Certificate in Hair and Beauty: Hair And Beauty -
Whitireia Polytechnic
Paraparaumu Beach, WGN11.2013
Level 2 - Te Ara Reo Maori
Te Wananga O Aotearoa
Online2023
Skills
- First Aid/CPR
- Analytical and Critical Thinking
- Excellent Communication
- Teamwork and Collaboration
- Written Communication
- Attention to Detail
- Self-Motivated
- Dependable and Responsible
- Data Entry
- Critical Thinking
- Interpersonal Communication
- Microsoft Office Software Proficiency
- Problem-Solving
References
Te Roopu Taurima
Jono Clifton - Area Manager
0226577353
Te Roopu Taurima
Stephanie Ogle Jensen - Whare Manager
0221880687
Refugee Orientaton Centre Trust
Sandya Rajapakshe
finance@roctrust.org.nz
Character Reference
Kayla Foster - 0273715569
Adam Herbert -0223693046
Timeline
Kaiawhina
Te Roopu Taurima
01.2021 - 12.2021
Team Leader Intern
Refugee Orientation Centre
03.2020 - 01.2021
Fry Cook
Oh My Cod
01.2018 - 12.2019
Administration Officer
Private Lender Limited
08.2016 - 04.2017
Owner/Operator
Northend Takeaways
02.2014 - 12.2015
Industrial Hygiene Specialist
CMP
06.2012 - 01.2014
Administrative Assistant
Lifestyle Mortgages
03.2009 - 11.2011
Diploma - Leadership And Management: Business
National Education And Training
Diploma - Business: Business
National Training And Education
Certificate IV - Health And Wellbeing - Mental Health And Addiction
Wintec
Certificate in Hair and Beauty: Hair And Beauty -
Whitireia Polytechnic
Level 2 - Te Ara Reo Maori
Te Wananga O Aotearoa