Jahnace Hayward-Graham
Auckland
Summary
Dynamic and bilingual professional with extensive customer service experience at Te Matatini. Demonstrated expertise in effective communication and teamwork, consistently enhancing guest experiences. Proven skills in time management and problem-solving, consistently delivering exceptional results in fast-paced environments. Committed to fostering positive relationships and ensuring high standards of service.
Overview
8
8
years of professional experience
Work History
Te Hononga public health system
01.2024 - Current
Front of house
Te Matatini
01.2023 - Current
- Welcoming guests and leading them to the seating areas and food court
- Teamwork, confidence building, listening and communication skills, quick learner
Nurse Intern
Te Hononga Auckland
05.2024 - 07.2024
- Completed patient assessments and recommended treatment plans
- Responded to patient emergencies, providing first aid and summoning additional medical assistance when necessary
- Controlled infection risks with proper wound care and aseptic techniques
- Assisted with examinations, treatments and office procedures
- Cared for patients' wounds by applying bandages and topical medications
- Performed basic nursing procedures, such as dressing changes and wound care
- Demonstrated commitment to patient confidentiality and adherence to ethical healthcare practices
- Provided wound care, including cleaning and bandaging, to promote healing and prevent infection
Kapa Haka Performer
01.2017 - 01.2024
- Tourism & Hospitality- I have volunteered with the Powhiri process and preparation of the Marae
- Waitressing at school events e.g Tangi/bereavement, fundraisers, hosting visiting Dignitaries
Maintenance
Hoani Waititi Marae
01.2019 - 01.2020
- Upgrading & renovation of Hoani Waititi Marae and its facilities
Education
NCEA Level 3 - excellence
01.2023
University Entrance -
01.2023
NCEA Level 3 -
Te Kura Kaupapa Māori O Hoani Waititi Marae
Glen Eden, NZ01.2022
NCEA Level 1 -
Te Kura Kaupapa Māori O Hoani Waititi Marae
Glen Eden, AUK01.2021
Skills
- Bilingual in Māori and English
- Experienced in digital tools
- Effective time management
- Attentive listening
- Effective Communication
- Valid Drivers License
- Teamwork and collaboration
- Problem-solving
- Customer service
- Decision-making
- Multitasking Abilities
- Excellent communication
- Task prioritization
- Friendly, positive attitude
Languages
Māori
Timeline
Nurse Intern
Te Hononga Auckland
05.2024 - 07.2024
Te Hononga public health system
01.2024 - Current
Front of house
Te Matatini
01.2023 - Current
Maintenance
Hoani Waititi Marae
01.2019 - 01.2020
Kapa Haka Performer
01.2017 - 01.2024
University Entrance -
NCEA Level 3 - excellence
NCEA Level 3 -
Te Kura Kaupapa Māori O Hoani Waititi Marae
NCEA Level 1 -
Te Kura Kaupapa Māori O Hoani Waititi Marae
Similar Profiles
Eliza Su'aEliza Su'a
Whanau Support Worker at Te Hononga O Tamaki Me HoturoaWhanau Support Worker at Te Hononga O Tamaki Me Hoturoa
Juanita KingiJuanita Kingi
Kaimahi at Te Hononga Puna ReoKaimahi at Te Hononga Puna Reo
Eva RitchieEva Ritchie
SHO in O&G at Te Whatu Ora (public healthcare system in NZ)SHO in O&G at Te Whatu Ora (public healthcare system in NZ)