Jamie Yates
Christchurch,CAN
Summary
Dynamic and reliable professional with a proven track record at New World, enhancing customer service and streamlining online operations. Excelled in interpersonal communication and problem-solving, significantly improving department efficiency. Demonstrated exceptional time management and a commitment to learning, embodying a blend of hard and soft skills essential for high-paced environments.
Overview
4
4
years of professional experience
Work History
Online Personal Shopper
New world
Christchurch Central, Canterbury
01.2024 - Current
- prioritising and multitasking to consistently meet deadlines
- working alongside other departments
- being able to work efficiently under pressure
- helping run and manage the online department when under staffed
- being able to provide excellent customer service skills
Checkout Operator
new world
Christchurch Central, Canterbury
12.2022 - Current
- Provided assistance to customers with product selection queries.
- Operated point-of-sale terminals to record customer purchases.
- Greeted customers in a friendly and courteous manner.
- Balanced tills daily to ensure accuracy of transactions.
- Verified the age of customers when selling alcohol or tobacco products.
- Resolved customer complaints in a professional manner.
- Learned roles of other departments to provide coverage and keep store operational.
Babysitter
27 Steps
Christchurch, Region
07.2022 - 08.2023
- Engaged with children on individual basis to build positive relationships.
- Fostered close relationships with children by discussing school, friends and hobbies.
- Assisted with light housekeeping duties.
- Assisting with meals, snacks, and bedtime routines for the children.
assistant leadlighter
Trinityglass
Christchurch, Region
01.2021 - 03.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Maintained excellent attendance record, consistently arriving to work on time.
Education
High School Diploma -
Avonside Girls' High School
Christchurch, NZ12.2022
Skills
- Interpersonal Skills
- Good communication
- Reliable
- Self motivated
- Good with numbers
- Friendly
- Open to learning
- Customer service expertise
- Order proofing
- Department organization
- Problem-solving abilities
- Time management abilities
- Complaint resolution
- Retail sales customer service
Accomplishments
- Achieved with merit by completing level 2 business and economics with accuracy and efficiency.
- achieved with merit by completing level 2 printmaking with accuracy and efficiency
- mathematics award 2022
- Achieved with excellence in business and economics level 3
References
References available upon request.
Timeline
Online Personal Shopper
New world
01.2024 - Current
Checkout Operator
new world
12.2022 - Current
Babysitter
27 Steps
07.2022 - 08.2023
assistant leadlighter
Trinityglass
01.2021 - 03.2022
High School Diploma -
Avonside Girls' High School
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