Jenny Dang
Wellington,WGN
Summary
A friendly and hard-working employee with customer service, multitasking, and time management abilities. A person who will not hesitate to push myself out of comfort zone to finish the assigned tasks. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills, develop my knowledge, and gain hands-on experience while providing valuable assistance to the company.
Overview
7
7
years of professional experience
Work History
Beauty Therapist
Kiwi Beauty Salon
Wellington CBD, Wellington
06.2022 - Current
- Scheduled appointments for customers using internal software system.
- Managed reception area duties such as responding to customers inquiries by phone or in person, scheduling appointments, and processing payments.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
Assistant Store Manager
DangHaiYen Fashion Store
Hochiminh , Hochiminh City
10.2016 - 01.2018
- Provided excellent customer service to increase the likelihood of repeat business.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Worked collaboratively with colleagues to achieve common goals within the store environment.
- Followed up with customers after their purchases to ensure satisfaction with the goods received.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Education
Bachelor of Commerce - Marketing And International Business
Victoria University of Wellington
Wellington, NZ07-2020
Skills
- Customer Service and Engagement
- Relationship Building and Management
- Team Collaboration
- Time Management
- Program Administration
- Flexibility and Adaptability
- Organization and Multi-tasking
- Fluently Speaking, Writing and reading in English and Vietnamese
- Experienced in Microsoft Offices (Words, Excel, PowerPoint, etc)
- Able to analyze situations and problems critically
Languages
English
Professional
Vietnamese
Native/ Bilingual
Visa for Work
- Holding Resident Visa from 2023
Affiliations
- Volunteer of Age Concern Organization Wellington New Zealand from 2018-2019
Timeline
Beauty Therapist
Kiwi Beauty Salon
06.2022 - Current
Assistant Store Manager
DangHaiYen Fashion Store
10.2016 - 01.2018
Bachelor of Commerce - Marketing And International Business
Victoria University of Wellington
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