Jess Millan
Palmerston North
Summary
I am a proud mother of three beautiful boys, ages 18 years, 10 years, and 8 months, who are my proudest achievement to date.
Over the past five years, I have had the privilege of owning and operating several of my own businesses, creating and refurbishing takeaway coffee bars in four different locations. However, due to the uncertainty of day-to-day business within hospitality, and being heavily pregnant with my son, I made the difficult decision to close my businesses and focus on my family.
I am a very eager, driven, and motivated team player who offers a diverse work experience ranging from business ownership, office administration within several industries such as construction, steel, and automotive, event management, sales, and customer service.
I am looking for a part-time role in a great company where I can gain new skills, working alongside a happy team.
Overview
5
5
years of professional experience
Work History
Cafe Owner
Browns&Co. / Little Browns Bar
Manawatu / Ruapehu
01.2021 - 06.2024
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Implemented cost-saving strategies to reduce overhead expenses without sacrificing quality of products or services offered.
- Hosted special events to boost brand awareness and increase community engagement.
- Managed marketing campaigns through social media platforms to reach target customers.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Trained new employees on proper food handling, Barista training, safety protocols, and company policies.
Office Administrator
Humphries Construction
Palmerston North
01.2019 - 12.2020
- Conducted site pre-inspections and coordinated post-construction audits.
- Coordinated with legal teams to ensure all contracts, permits, and licenses were in place before project commencement.
- Kept accurate minutes of all construction meetings.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Managed employee records, including payroll, accounts receivable, and accounts payable.
Skills
- Inventory management
- Food safety
- Cost control
- Employee training
- Customer service
- Event planning
- Cash handling
- Vendor relations
- Team leadership
- Payroll administration
- Business strategy
- Conflict resolution
- Sales promotion
- Health and safety regulations
- Hospitality management
Hobbies
- Family
- Snowboarding
- Motorbike riding
- Managing my farm
References
References available upon request.
Timeline
Cafe Owner
Browns&Co. / Little Browns Bar
01.2021 - 06.2024
Office Administrator
Humphries Construction
01.2019 - 12.2020