Jiaxing Zhou

I've been working as an assistant manager in these two stores for 20 months. During this period, I've been in charge of the store as a manager for one year.(Due to the absence of manager). I managed work under high pressure, lead the team to achieve sales target.

My work is as follows

• Assist in managing day-to-day operations, including opening and closing procedures, inventory management, and cash handling.
• Assist in recruiting, training, and supervising staff members.
• Conduct performance evaluations and provide constructive feedback to employees.
• Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
• Promoted brand awareness by coordinating in-store promotional events and marketing campaigns.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Reported issues to higher management with great detail.

I started my sales career in Michael Hill Takapuna store, I started from zero,but I was a quick learner. I learned from other team mumbers, improved my selling skill, found my own pace of selling and built good rapport with customers.

I consistently surpassed sales targets through diligent follow-ups and a strong commitment to delivering value-added solutions tailored specifically for each client''s unique requirements.

After 5 months high performance, I applied Assistant manager and I got it.

It was a private jewellery store. I was working as a part time salesperson.

My main job is to setting the store merchandising and service the customer

I sold several fashion brand product when I was working in Axlepark.Most of our customers are Chinese. My main job is to check stock, managering cash, online service and sells.

Help customer set up an enterprise in Shanghai. Advise business scope. Traveled to meet with customers and deliver clear company messages. Created customized marketing materials to increase product awareness.