JIMESH PATEL
Sandringham,AUK
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patrao
Nando's Restaurant
06.2016 - 07.2025
- Oversaw daily restaurant operations, ensuring efficiency and high-quality service standards.
- Trained and mentored staff to enhance performance and customer service skills.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed staff schedules to ensure adequate coverage during peak hours and special events.
- Cultivated strong team culture, organizing team-building activities that improved morale and teamwork.
- Achieved consistent compliance with health and safety regulations, conducting regular staff training sessions.
- Fostered positive work environment, leading to decrease in staff turnover.
- Analyzed financial reports to identify cost-saving opportunities and improve profitability.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Verified prepared food met standards for quality and quantity before serving to customers.
Education
Diploma in Business Management Level-7
Royal Business College
Te Puke, NZMaster of Commerce - Financial & Management Accounting
Veer Narmad South Gujarat University
Surat , Gujarat , India 04-2008
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Organizational skills
- Decision-making
- Problem resolution
- Organization and time management
- Multitasking Abilities
- Calm under pressure
Accomplishments
- Reduced employee turnover by creating and implementing a no-cost incentive program.
- Increased sale while reducing food costs , leading to a net profit in the last two years.
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
- Collaborated with team of 17 in the development of best customer service experience , consistence follow up SOP's , Cleaning standards, action plan for council and REX visit.
- Achieved excellent REX result by completing day to day task check list, HOT schedule, food safety , cleaning ,customer and team safety with accuracy and efficiency.
- Documented and resolved team concerns, motivated and encourage for internal promotion which led to help positive working environment and valued .
- Used Micromatrix software to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- Licensed Alcohol Manager Certificate Expiry-2nd Oct 2025
- Certified First Aid , Red Cross - Oct 2025
Languages
English
Hindi
Gujarati
Interests
- Road Trips
- Music
- Gym Workouts
- Historical Exploration
- Adventure Travel
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Patrao
Nando's Restaurant
06.2016 - 07.2025
Diploma in Business Management Level-7
Royal Business College
Master of Commerce - Financial & Management Accounting
Veer Narmad South Gujarat University
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