Jordyn Lowe
Dannevirke,MWT
Summary
I am a postgraduate student in my final year at the University of Auckland. Currently working towards my Diploma in Politics and International Relations. I am well educated, motivated, heavily reliable and passionate about my field of study. My goals are to help make a difference in government operations, no matter how big or small the responsibilities are,. I wish to inspire those around me and work in a highly motivated, friendly working environment that is as goal-oriented and people-driven as I am.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Checkout Supervisor
New World Feilding
02.2023 - 07.2023
- Supervised multi-cultural teams of 22 members, enforcing compliance with operational policies and procedures.
- Checked workers and recorded performance for presentation to shift leaders.
- Managed theft prevention with focus on minimizing product losses.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Resolved customer complaints quickly to maintain customer satisfaction.
Front of House Assistant
The Black Stump Café
06.2022 - 02.2023
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Handled complaints, settled disputes, and resolved grievances to maintain customer satisfaction.
- Emphasized guest satisfaction during departmental meetings and focused on continuous improvement.
Checkout Supervisor
New World Dannevirke
11.2019 - 06.2022
- Supervised multi-cultural teams of 23 members, enforcing compliance with operational policies and procedures.
- Supported production line, reporting need for additional staff and resources.
- Checked workers and recorded performance for presentation to shift leaders.
- Managed theft prevention with focus on minimizing product losses.
- Collaborated with managers and human resources in building talented teams dedicated to customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Resolved customer complaints quickly to maintain customer satisfaction.
Education
Postgraduate Diploma of Arts - Politics And International Relations
University of Auckland
Auckland, NZ05.2024
Bachelor of Global Studies - International Relations And Business
University of Auckland
Auckland, NZ05.2022
High School Diploma -
Dannevirke High School
Dannevirke, NZ12.2018
Skills
- Reporting and Performance Analysis
- Time Tracking
- Employee Management
- Problem-solving and Adaptability
- Motivated, Punctual and Reliable
- Leadership, Team-building, Independence
- Effective oral and written communication
- Relationship Building and Social Skills
- Computer literate
- Cognitive skills
Certification
- Certified First Aid Training - 2022-2024
- Certified Lotto Operator, New World Dannevirke - permanent qualification.
- Licensed Duty Manager for the Sale and Supply of Alcohol on licensed premises- Until 2026
Languages
Spanish
Elementary
French
Elementary
Additional Information
Referees
Gerard Hutching
Former Editor for the Ministry of Foreign Affairs and Trade
Mobile: 027 836 2051
Email: gerard.hutching@gmail.com
Vicky Hastelow
Checkout Manager, New World Fielding
Mobile: 027 364 8873
Josie Chai
Owner Operator of Finns Paekakariki
Mobile: 021 109 6604
Timeline
Checkout Supervisor
New World Feilding
02.2023 - 07.2023
Front of House Assistant
The Black Stump Café
06.2022 - 02.2023
Checkout Supervisor
New World Dannevirke
11.2019 - 06.2022
Postgraduate Diploma of Arts - Politics And International Relations
University of Auckland
Bachelor of Global Studies - International Relations And Business
University of Auckland
High School Diploma -
Dannevirke High School
- Certified First Aid Training - 2022-2024
- Certified Lotto Operator, New World Dannevirke - permanent qualification.
- Licensed Duty Manager for the Sale and Supply of Alcohol on licensed premises- Until 2026
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