Josh Grant
Rolleston,NZ
Summary
Experienced manager and sales professional with a strong background in the automotive and landscaping industries. Proven ability to lead teams, establish and grow branches, and build strong client relationships. Thrives under pressure, quick to learn, and excels in both operational and customer-facing roles.
Overview
14
14
years of professional experience
Work History
Owner / Operator
Reform Landscapes
05.2021 - Current
- Founded and developed a lawn and garden maintenance business while working full-time elsewhere. Took the business full-time in April 2024, expanding operations, managing clients, and delivering high-quality landscape services. Built strong community relationships and developed custom maintenance plans for residential and commercial clients.
- Full-time since April 2024
Branch Manager
Fenix Radiators
11.2019 - 04.2024
- Led the setup of the Christchurch branch in 2019 and moved operations in Nov 2023 to a facility three times the original size. Managed the entire branch transition while maintaining daily sales and service performance. Also served as Sales Representative, completing two South Island sales trips and setting up trade stands at automotive-related events. Worked from Fenix’s Auckland Head Office for training, events, and to cover staff shortages during the COVID-19 pandemic.
- Sales Representative
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Sales Consultant
A1 Automotive Cooling
05.2018 - 11.2019
- Increased sales by fostering strong customer relationships and identifying growth areas. Oversaw custom aluminium radiator and intercooler projects, applying technical expertise to ensure high-performance outcomes. Applied up-selling strategies and achieved top performance by adapting to a fast-paced, competitive market.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
Automotive Parts Salesperson
SAS Autoparts
09.2016 - 05.2018
- Improved overall store appearance by creating organized displays and regularly updating product signage, attracting more customers and increasing sales opportunities.
- Expanded market reach through active participation in trade shows, conferences, or other industry-related events representing the company''s product offerings.
- Assisted customers in navigating warranty claims or returns processes by providing clear instructions and guiding them through necessary steps, resulting in a hassle-free experience.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations on automotive parts.
Branch Manager
Fenix Radiators
08.2015 - 08.2016
- Started off in sales then moved onto the branch manager role after 6 months.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Apprentice Panel Beater
Atomic Collision Centre
01.2015 - 01.2015
Service Technician
Mclean Motors
01.2012 - 01.2015
Education
NCEA -
Burnside High School
Christchurch, NZ01.2013
Skills
- Business development and sales strategy
- Branch operations and team leadership
- Client relationship management
- Problem-solving and adaptability
- Project setup and execution
- Landscaping and property maintenance knowledge
- Staff training and development
- Sales negotiation
- Expert parts knowledge
- Automotive systems
Hobbies and Interests
Motorsport, coaching rugby, martial arts, and outdoor work. Instructed kids in MMA during high school.
Timeline
Owner / Operator
Reform Landscapes
05.2021 - Current
Branch Manager
Fenix Radiators
11.2019 - 04.2024
Sales Consultant
A1 Automotive Cooling
05.2018 - 11.2019
Automotive Parts Salesperson
SAS Autoparts
09.2016 - 05.2018
Branch Manager
Fenix Radiators
08.2015 - 08.2016
Apprentice Panel Beater
Atomic Collision Centre
01.2015 - 01.2015
Service Technician
Mclean Motors
01.2012 - 01.2015
NCEA -
Burnside High School
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