Joshua Banks
Summary
Strong focus on operational efficiency and customer service excellence. Proven track record in training staff, implementing effective inventory management practices, and resolving complex customer issues. Skilled in decision-making and employee engagement, driving team performance and enhancing overall satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Duty Manager Supervisor
Briscoes And Rebel Sport
06.2021 - Current
- Manage daily operations
- Stockroom inwards and outwards goods
- Complete online orders
- Pushing Stock
- Create rosters
- Banking and solving safe discrepancies
- Strategic planning for the growth of the business
- Delivery of high customer service standards
- Identifying and resolving issues such as customer queries or concerns that fall outside of company policy
- Training and guiding new employees
- Stocktake
- Oversee multiple departments
- Able to work in both stores
Cleaning
Orange Network
02.2017 - 10.2019
Part time commercial cleaning for a family business
Education
High School Diploma -
Kapiti College
Kapiti Coast, New Zealand Skills
- Operational efficiency
- Forklift certification
- First aid certification
- Attention to detail
- Decision-making
- Staff management
- Task delegation
- Complex Problem-solving
- Organisational skills
- Inventory management
- Operations management
- Quick learner
- Hands on with a can do attitude
- Works well within a team environment
- Building relationships with others
- Positive attitude and always wanting to thrive
Certification
- Forklift License (F endorsement) - Issued 09/05/2025 - 31/05/2033
- New Zealand First Aid Certification, St John's
- Full New Zealand Drivers Licence
Timeline
Duty Manager Supervisor
Briscoes And Rebel Sport
06.2021 - Current
Cleaning
Orange Network
02.2017 - 10.2019
High School Diploma -
Kapiti College
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