Jovahn Stanley
Auckland,Lynfield
Summary
Enthusiastic University Student and part-time worker that is reliable and efficient when working, providing the best service or getting work done to a high standard. I am willing to pursue new opportunities that are reflective of my degree, which will increase my skills in customer service and team management, and allow me to further develop these skills. I am trustworthy and able to think in the best interest of the company, providing innovative and exceptional quality of work. I am also able to cope well under pressure, multitask, and problem solve when issues arise.
Overview
3
3
years of professional experience
Work History
Checkout Assistant
Gilmours Mt Roskill
07.2022 - Current
- Handled cash with high accuracy and took care to check bills for fraud.
- Displayed expertise in handling diverse products such as groceries, electronics merchandise, apparel items when scanning items during transactions accurately without delays.
- Exceeded company performance metrics for transaction speed, accuracy, and customer satisfaction on a consistent basis.
- Operated cash register to record transactions accurately and efficiently.
Food and Beverage Assistant
Eden Park Catering
01.2021 - 07.2022
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Lifted and carried heavy materials.
- Addressed customer concerns promptly and professionally, resolving issues quickly to retain patron loyalty.
- Enhanced customer satisfaction by providing personalized food and beverage recommendations based on individual preferences.
Crew Member
McDonald's Lynnmall
12.2021 - 06.2022
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Brewed coffee and tea and changed out drink station syrups.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Education
Bachelor of Arts - Criminology And Pacific Studies
University of Auckland
Auckland, NZ05.2025
Skills
Team Leadership
Reliable and Responsible
Cleanliness and Organization
Reliability and punctuality
Team Collaboration
Inventory management knowledge
Account development
Product and service knowledge
Excellent customer service
Credits and Refunds
Staff Training
Staff Supervision
Timeline
Checkout Assistant
Gilmours Mt Roskill
07.2022 - Current
Crew Member
McDonald's Lynnmall
12.2021 - 06.2022
Food and Beverage Assistant
Eden Park Catering
01.2021 - 07.2022
Bachelor of Arts - Criminology And Pacific Studies
University of Auckland
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