Summary
Work History
Education
Skills
Languages
Timeline
References
References
References
CustomerServiceRepresentative

Morani Karika

Auckland,AUK

Summary

Looking for a full-time role in the customer service Industry. I have a very bubbly and outgoing personality and am keen to learn
new things and adapt to new environments. Always enjoy working in a team environment, I am able, helpful, approaching and friendly to all. Hardworking employee with customer service also can multitask . Devoted to giving every customer a positive and memorable experience.

Work History

Customer Service Representative

Hirepool
Grey Lynn , Auckland
04.2024 - Current
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Developed positive relationships with customers through friendly interactions.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Answered customer inquiries via phone, email, and chat.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.

Education

NCEA Level 1 & 2 -

Tereora College
Cook Islands Rarotonga Nikao
11-2021

Skills

  • Inbound and Outbound Calling
  • Appointment Scheduling
  • Paperwork Processing
  • Customer consulting
  • Customer Service
  • Team Development
  • Adaptive team player

Languages

Cook Island Maori
Professional
Tahitian Maori
Elementary

Timeline

Customer Service Representative

Hirepool
04.2024 - Current

NCEA Level 1 & 2 -

Tereora College

References

References available upon request.

References

References available upon request.

References

References available upon request.
Morani Karika