Summary
Work History
Education
Skills
Languages
Timeline
References
References
References
CustomerServiceRepresentative

Morani Karika

Auckland,AUK

Summary

Looking for a full-time role in the customer service Industry. I have a very bubbly and outgoing personality and am keen to learn
new things and adapt to new environments. Always enjoy working in a team environment, I am able, helpful, approaching and friendly to all. Hardworking employee with customer service also can multitask . Devoted to giving every customer a positive and memorable experience.

Work History

Sales Representative

InterSpace Design
Auckland , new lynn
12.2024 - Current
  • Contributed to team objectives in fast-paced environment.
  • Built relationships with customers and community to promote long term business growth.
  • Contributed to event marketing, sales and brand promotion.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Informed customers of promotions to increase sales productivity and volume.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Customer Service Representative

Hirepool
Grey Lynn , Auckland
04.2024 - 12.2025
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Developed positive relationships with customers through friendly interactions.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Answered customer inquiries via phone, email, and chat.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.

Education

NCEA Level 1 & 2 -

Tereora College
Cook Islands Rarotonga Nikao
11-2021

Skills

  • Inbound and Outbound Calling
  • Appointment Scheduling
  • Paperwork Processing
  • Customer consulting
  • Customer Service
  • Team Development
  • Adaptive team player

Languages

Cook Island maori
Native language
English
Upper Intermediate (B2)
B2
Tahitian Maori
Elementary
A1

Timeline

Sales Representative

InterSpace Design
12.2024 - Current

Customer Service Representative

Hirepool
04.2024 - 12.2025

NCEA Level 1 & 2 -

Tereora College

References

References available upon request.

References

References available upon request.

References

References available upon request.

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Morani Karika