Summary
Overview
Work History
Education
Skills
Selective Interests
Other
References
Timeline
Generic

Kayla Sullivan

Dunedin,OTA

Summary

I'm a very people-oriented person, determined with a strong personality and always willing to give everything a go driven, and have resilient personally, community-minded person and want to make and impact in the community and a very passion and empathetic person and make everyone feel like they have a voice

Overview

9
9
years of professional experience

Work History

Otago Sports Depot

Otago sports depot Retail Stores
07.2023 - Current
  • Duties: selling shoes, clothing, sport equipment, stockroom, general duties closing and being shift manager
  • Maintained a clean work environment, resulting in fewer accidents and increased overall safety.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

The Chemist Warehouse

The Chemist Warehouse Retail Stores
02.2023 - 12.2023
  • Duties: Pharmacy Assistant, stockroom, general duties, tills
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

The Athlete Foots

TAF Dunedin Retail Stores
11.2021 - 02.2023
  • Duties: selling shoes, stockroom, general duties
  • Achieved personal best times through consistent practice and dedication to improvement.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Egg Plant Picker

ForestBurg egg plant farm
10.2020 - 01.2021
  • Duties: Packing eggplants, cleaning, and general duties
  • Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
  • Assisted in reducing product damage through careful handling of items during the picking process.

Paper Round

Fairfax Media
07.2016 - 01.2017
  • Duties: North Shore Times paper round
  • Improved customer satisfaction by consistently delivering newspapers on time and in good condition.
  • Ensured accurate distribution of newspapers by verifying addresses and cross-referencing with subscriber lists.
  • Reduced missed deliveries by promptly addressing customer complaints and making necessary adjustments to the delivery process.

Education

Bachelor of Performing Arts -

Otago University

Attained NCEA Level 1, 2 and 3 -

St Mary's College

First Aid Course

Skills

  • Attention to detail
  • Problem Solving
  • People-oriented person
  • Community Focus
  • Willing to give everything a go
  • Good with technology
  • Organisation and Time Management

Selective Interests

  • Dance
  • Travel
  • Netball
  • Community

Other

Full Drivers Licence

References

Hannah Mitchell, 022 460 3054

Timeline

Otago Sports Depot

Otago sports depot Retail Stores
07.2023 - Current

The Chemist Warehouse

The Chemist Warehouse Retail Stores
02.2023 - 12.2023

The Athlete Foots

TAF Dunedin Retail Stores
11.2021 - 02.2023

Egg Plant Picker

ForestBurg egg plant farm
10.2020 - 01.2021

Paper Round

Fairfax Media
07.2016 - 01.2017

Bachelor of Performing Arts -

Otago University

Attained NCEA Level 1, 2 and 3 -

St Mary's College

First Aid Course

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Kayla Sullivan