Keala Rosthorn
Wellington,WGN
Summary
I am am 18 years old and have recently moved to Study design at Massey University. I am hard working, reliable, organised and eager to learn new skills. I am motivated and well mannered as well as enthusiastic, I am able to serve customers in a pleasant, patient manner.
Overview
8
8
years of professional experience
Work History
Checkout Operator
PAK'nSAVE
Blenheim, MBH
06.2021 - 01.2022
- Helped customers complete purchases, locate items and join reward programs.
- Taught associates to operate cash registers and back up team members during busy periods.
- Worked flexible schedule and extra shifts to meet business needs.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Jewellery Shop Helper
Family Member
Blenheim, MBH
09.2018 - 06.2021
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cleaning
- Preparing packages for shipment
- Packing and unpacking display jewellery
Waitress
Slip Inn
Havelock, MBH
10.2019 - 03.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Babysitter
Families With Children
Blenheim, MBH
02.2018 - 12.2020
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted children with homework assignments and special projects across different subjects.
- Fostered close relationships with children by discussing school, friends and hobbies.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
- Monitored children's play activities to verify safety.
- Promoted language development skills through reading and storytelling.
Bed and Breakfast Cleaner
Family Business
Picton, MBH
07.2017 - 04.2019
- Worked flexible hours; night, weekend, and holiday shifts.
- Used time management and efficient cleaning methods to meet deadlines.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
Education
Bachelor of Design - Fashion Design
Massey University
Wellington, WGN2026
High School Diploma -
Marlborough Girls' College
Blenheim, MBH11.2021
Skills
- Fast learner
- Conflict and Complaint Resolution
- Reliable
- Friendly and Personable
- Good Under Pressure
- Patient
- Attention To detail
- Use of Initiative
Timeline
Checkout Operator
PAK'nSAVE
06.2021 - 01.2022
Waitress
Slip Inn
10.2019 - 03.2020
Jewellery Shop Helper
Family Member
09.2018 - 06.2021
Babysitter
Families With Children
02.2018 - 12.2020
Bed and Breakfast Cleaner
Family Business
07.2017 - 04.2019
Bachelor of Design - Fashion Design
Massey University
High School Diploma -
Marlborough Girls' College