Passionate about making a difference in the lives of others
Proven work experience with tamariki of all ages
Adaptable and flexible with the ability to learn quickly
A team player who can focus on achieving team goals / results
Problem solving and being able to deliver the best solutions
Ability to self manage and make decisions to achieve positive work outcomes
Ability to multi-task and juggle priorities effectively
Strong communication and time management skills
Overview
18
18
years of professional experience
Work History
Housing Navigator - Sustaining Tenancies
Emerge Aotearoa
07.2024 - Current
Providing support to Whanāu to help them successfully retain their tenancies with both private landlords and Kianga Ora clients.
Working with tenancy managers to rectify breaches and tenancy issues.
Conducted intake assessments with new clients to determine eligibility for services and develop appropriate action plans.
Maintained accurate records of client interactions in accordance with agency policies and procedures.
Providing or helping people get access to wrap aroung suppor for on going needs
Developed individualized service plans for clients based on their needs, preferences, and goals.
Housing Navigator - Emergency Housing
Emerge Aotearoa
07.2023 - 07.2024
Providing support to people living in Emergency Housing to secure a safe place to call home
Contacting MSD case managers to best support clients while they are in emergency hotels so that they receive extensions and support one they have secured a house
Liaising with Kainga Ora placement team to best support the tangata whai ora into social housing
Conducting and writing assessments and support letters
Monthly reporting
Attendance Kaiwhakatere (Advisor)
Managed Moves West Auckland
04.2023 - 06.2023
Worked alongside Schools and Whanau to help get rangatahi back into school by breaking down the barriers stopping them from attending and improve attendance
I worked with students age 6-16 who were either non-enrolled or who had been referred through a school for continuous absences
(Please note: I was only in this role a short time as i took time off to look after my dying mother, but i learnt a lot in the short time i was employed with managed moves)
Teacher Aide
Oaklynn Special School
Auckland
03.2021 - 04.2023
Working with children who have special learning needs, such as Autism ADHD, and other learning differences within a classroom setting
Implementing set learning plans
Leading groups of students through activities and transitions
Develop resources to be used by students to help the learning process
Work alongside the teacher to help develop or improve learning programmes
Youth Group Leader
Community Christian Fellowship Church
Auckland
01.2020 - 12.2021
Volunteer leader for a highschool-aged youth group
Plan and run weekly sessions for the group as well as an annual camp
Established clear expectations of behavior for the group members.
Created and implements goal planning with in need Rangatahi
Assisted with planning, organizing and executing special events.
Pre press Mac Operator
Croxley / Officemax
Auckland
07.2017 - 04.2020
Set up and typeset the internal pages of dairies, Updating files with new dates and holidays for calendars, planners, and other organization printed material
House Staging Assistant
Vic Decor
Auckland
05.2015 - 04.2017
Mac Operator / Designer in Pre Press Department
Permark Industries
Auckland
12.2011 - 02.2012
Designing and creating artwork, from creation to approval stage
Working from customer briefs
Technical drawings
Liaising with sales and production staff
Admin / Duty Manager / Shop Assistant
Liquorland Wairau Rd
Auckland
07.2008 - 05.2009
Customer Service
General book keeping
Pre Press Technician / Graphic Designer
Apple Laser Set
Auckland
07.2006 - 04.2008
Education
First Aid Training
Red Cross
11-2023
Te Ara Whakamana, Mana Enhancement Training
Nigel Marshall & Susan Ngawati Osborne
10-2022
CPI Safetly Intervention Training
Crisis Prevention Institute
05-2022
Certificate in Web Design and Writing - Level 5
Open Polytechnic
Auckland
01.2016
Diploma of Computer Graphic Design -
National College of Design Technology (Natcoll)
Wellington
01.2005
Skills
Flexibility and Adaptability
Working with Rangatahi
Collaboration & Teamwork
Ability to Work Under Pressure
Computer Skills
Creative Thinking
Understanding of Autism
Strong Sense of Initiative
Cultural Awareness
Ability to build strong relationships
De-escalation skills
References
Elena King, from Oaklynn Special School, elena.king@oaklynn.school.nz, 0220880959
Patrick Ott, from Emerge Aotearoa, patrick.ott@emergeaotearoa.org.nz, 0278803493