Lakhveer Kaur
Queenstown,OTA
Summary
Dynamic professional with a proven track record at PAK'nSAVE, enhancing team efficiency and customer satisfaction. Excelled in workload management and computer skills, adeptly balancing high-volume tasks with precision. Demonstrated exceptional relationship-building abilities, leading to significant improvements in team collaboration and customer service outcomes.
Overview
4
4
years of professional experience
Work History
Dry Goods Assistant
PAK'nSAVE
10.2024 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Assisted in achieving optimal stock levels by regularly monitoring inventory and recommending appropriate adjustments to ordering schedules.
- Maintained a clean and safe working environment by adhering to company health and safety standards at all times in the stock room.
- Provided backup support during peak times or staffing shortages, demonstrating versatility and adaptability in contributing to various tasks.
Customer Service Cashier
Kirti Silk House
04.2022 - 04.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Duty Supervisor
Jain Gotta
03.2021 - 02.2022
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Managed crisis situations calmly involving unhappy customers transforming potential negative experiences into positive resolutions.
- Ensured smooth daily operations by troubleshooting equipment malfunctions and coordinating repairs as needed.
- Maintained a safe and clean environment by enforcing company policies and procedures for staff compliance.
Education
Master of Commerce - Business
Shah Satnam Girls Collage
Gurusar Modia07-2017
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Team collaboration
- Relationship building
- Workload management
Timeline
Dry Goods Assistant
PAK'nSAVE
10.2024 - Current
Customer Service Cashier
Kirti Silk House
04.2022 - 04.2023
Duty Supervisor
Jain Gotta
03.2021 - 02.2022
Master of Commerce - Business
Shah Satnam Girls Collage
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