Sam Russell
Otumoetai ,BOP
Summary
Proactive and mature professional with a track record of enhancing team collaboration and customer satisfaction at New World Brookfield. Excelled in time management and computer skills, significantly contributing to business operations and special projects. Demonstrates a fast-learning ability and a positive, professional demeanor, consistently achieving shared goals and maintaining high standards of service.
Overview
13
13
years of professional experience
Work History
Dry Goods Assistant
New World Brookfield
06.2017 - Current
- Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Volunteered to help with special projects of varying degrees of complexity.
- Assisted customer in store to find what they needed.
- Scared and unloaded delivery's
Housekeeper
Ocean Side Resort and Twin Towers
02.2012 - 07.2016
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Sorted, laundered and put away various laundry items.
Education
Nca Level 2 -
Mount Maunganui College
Mount Maunganui, BOPSkills
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
- Verbal and written communication
- Basic Mathematics
- Calm Demeanor
- Positive and professional
- Documentation and filing
- Customer Service
- Multitasking
- Strong Problem Solver
- Active Listening
- Professional and mature
Timeline
Dry Goods Assistant
New World Brookfield
06.2017 - Current
Housekeeper
Ocean Side Resort and Twin Towers
02.2012 - 07.2016
Nca Level 2 -
Mount Maunganui College
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