LAV MALHOTRA
North Shore,Hauraki
Summary
Friendly and reliable Checkout Operator offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues and answering customer questions. Creative problem-solver versed in customer service. Versatile team member offering over eighteen months of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
5
5
years of professional experience
Work History
Checkout Operator
Woolworth New Zealand
04.2022 - Current
- Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Handled returns and exchanges professionally, upholding company policies while providing excellent customer service.
- Balanced cash registers at the end of each shift, confirming accuracy in both drawer totals and transaction records.
- Promoted store loyalty programs to increase customer engagement and retention rates.
Dishwasher
Little & Friday
11.2018 - 11.2019
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
Education
Bachelor of Arts - Media, Television & Films And Communication
University of Auckland
Universitty Of Auckland05.2024
High School Diploma -
Takapuna Grammar
Auckland, New Zealand11.2019
Skills
- Point of Sale System Operations
- Retail Transactions
- Liquor Law Compliance
- Team Work
- Product Restocking
- Rewards Programs
- Drawer Balancing
Personality Skills
I am friendly, possess effective interpersonal skills and am a confident communicator, assisted by the fact that I excelled at drama in high school. I enjoy social interaction, am a team player, pay attention to detail and am happy to receive constructive feedback. Am used to working lengthy hours, having experience with project assignments at University. Am organized and endeavour to meet predetermined goals and deadlines, on time.
Status
NZ Permanent Resident
Sport Interests
Basketball, Fitness & Swimming. Actively follow NBA season and UFC.
Personal Information
- Date of Birth: 06/08/01
- Gender: Male
Awards
Taekwondo, New Zealand Open 2012, Bronze Medal Patsy Zohs Cup for Academic Diligence 2016, Takapuna Grammar School
Timeline
Checkout Operator
Woolworth New Zealand
04.2022 - Current
Dishwasher
Little & Friday
11.2018 - 11.2019
Bachelor of Arts - Media, Television & Films And Communication
University of Auckland
High School Diploma -
Takapuna Grammar
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