Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lexus Slade

Whangarei,NZ

Summary

Dedicated Retail Assistant with a proven track record at New World Regent, where I enhanced customer satisfaction through exceptional service and in-depth product knowledge. Skilled in customer service and organization, I successfully resolved inquiries, Skilled in customer service and complex problem-solving, I effectively multitask to resolve issues, ensuring a positive and efficient experience. Demonstrated reliability and empathy, significantly contributing to team success and customer loyalty.

Overview

1
1
year of professional experience

Work History

Retail Assistant

New World Regent
09.2023 - 08.2024
  • Helped sustain cleanliness to enhance the shopping environment.
  • Improved customer satisfaction by providing exceptional service and product knowledge.
  • Assisted customers with locating products, offering suggestions, and providing information on promotions or discounts.
  • Resolved customer inquiries or issues promptly, ensuring a positive shopping experience.
  • Offered assistance to elderly or disabled customers as needed during their shopping experience, demonstrating empathy and professionalism.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Education

Whangarei Girls High School
Whangarei, NTL

Skills

  • Customer service
  • Patience and empathy
  • Time management capabilities
  • Complex Problem-solving
  • Multitasking
  • Effective communication
  • Friendly and helpful
  • Reliable and responsible
  • Honest and dependable
  • Take care in my appearances
  • Team cooperation
  • Organization

Languages

English
Native or Bilingual
Maori
Native or Bilingual

Timeline

Retail Assistant

New World Regent
09.2023 - 08.2024

Whangarei Girls High School

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Lexus Slade