Louise Mora
Papamoa,BOP
Summary
Dynamic professional with extensive experience in Business Ownership, Gym Management, and Culinary roles across New Zealand and Australia. Demonstrates exceptional staff management and customer service skills, consistently exceeding KPI targets while fostering strong team collaboration. Proven ability to build rapport and drive results through a dedicated work ethic. Aiming to leverage diverse skills in a challenging environment that values innovation and teamwork.
Overview
18
18
years of professional experience
Work History
Business Owner/Self Employed
InsideOut Papamoa
Papamoa, New Zealand
01.2023 - Current
- Providing a wide range of cleaning and gardening services across the Papamoa and wider Bay of Plenty area.
- Weekly, fortnightly, monthly, one-off jobs.
- From basic cleaning, deep cleaning, and full maid services with bed changes and washing.
- Basic weeding, full section tidy-up with rubbish removal, and lawn mowing services.
- Managing time and jobs across a range of 12 to 20 clients' homes.
Residential Cleaning/Support Work
HealthCare NZ
, New Zealand
01.2022 - 01.2023
- Cleaning in homes for a range of people from Elderly, Veterans, ACC
Gardner/Cleaner
Pacific Park Christian Holiday Park
, New Zealand
01.2020 - 01.2022
- Managing and maintaining lawns and gardens.
- Cleaning and turning over all accommodations with a time frame for the next guests.
- Ordering and rotating stock levels.
- Helping train new staff when required.
Online Support/Membership Support/Systems Operator
Jetts Fitness NZ
, New Zealand
01.2018 - 01.2020
- Supporting members nationwide through email and online chat.
- Supporting club managers nationwide with systems questions, issues, and concerns.
Club Manager / Personal Trainer
Jetts Fitness Hamilton East
Hamilton East, New Zealand
11.2016 - 11.2018
- Company Overview: Jetts Fitness, New Zealand.
- Sales and Marketing, KIP Targets, Customer Service, Lead Generations, Personal Training, Group Training, Community Engagement, Organizing Members' Nights/Events, General Cleaning, and Health and Safety.
Assistant Manager / Personal Trainer
Jetts Fitness Chartwell
Chartwell, New Zealand
04.2016 - 11.2016
- Company Overview: Jetts Fitness, New Zealand.
- Sales and Marketing, KIP Targets, Customer Service, Lead Generations, Personal Training, Group Training, Community Engagement, Organizing Members' Nights/Events, General Cleaning, and Health and Safety.
Relief Chef
Early Education Waikato (EEC)
, New Zealand
06.2015 - 11.2015
- Cooking yummy, healthy food for children (3 months – 5 years), healthy heart standards, and implementing food hygiene and safety standards.
Sous Chef / Night time Head Chef
FirePot Cafe
Gordonton, New Zealand
11.2011 - 06.2013
- Menu writing and costing, training staff, cabinet preparation, ordering, baking, menu lunch and dinner preparation, cooking, and general cleaning.
Sous Chef
The Redoubt Bar and Eatery
Te Awamutu, New Zealand
03.2009 - 11.2011
- A la carte lunch and dinner menu preparation and cooking, themed 'one-off' dinners, ordering, staff training, daily specials, food costings, and general cleaning.
Sous Chef
The Famous Whalebone Wharf Seafood Restaurant
Port Macquarie, Australia
02.2007 - 10.2008
- Company Overview: Nathan Tomkins.
- Fine dining, à la carte, ordering, sole charge of kitchen lunch/dinner, ordering, preparation of fresh seafood (fish, oysters, lobsters, mud crabs, etc.), and general kitchen cleaning duties.
Education
Personal Training Level 3 -
NZIHF
01.2016
Personal Training Level 4 -
NZIHF
01.2016
Business Development/ Marketing (Paper 435) -
NZIHF
01.2016
National Certificate in Hospitality - Cookery level 4
01.2011
Certificate 3 in Hospitality - Commercial Cookery
TAFE NSW
01.2008
NCEA level 2 -
01.2004
NCEA level 3 -
01.2003
NCEA level 1 -
01.2003
Skills
- Dedicated Team Member
- Skilled in Building Rapport
- Dedication to Health and Fitness
- Depth of Professional Experience
- Positive Attitude
- Independent Work Ethic
- Transparent Communication
- Staff management
- Driven and determined
- Coaching and mentoring
- Team collaboration and leadership
- Verbal and written communication
- Customer service
- Results-Driven Individual
Hobbies and Interests
- Cooking
- Reading
- Gardening
- Music
- Strength / Weight Training
- Family and Friends
- Running/Hiking
- Sports ( Football, Powerlifting )
- Beach
References
- Kerry Goodger, (Previous) Manager Pacific Park Christian Holiday Park, 02776747541
- Katrina Frost, Bidvest Fresh, 021829488
- Carah Dobbs, 0277772594
- Mark Ray, Green Earth Parks, 0223054491
Sporting Achievements
- Under 14 Waikato and North Island Soccer Representative
- Under 14, 16, 18 Waikato and New Zealand Basketball Representative
- Division 2 Womens Basketball Representative
- Junior Sports Person of the year (Nominee)
- Waikato Secondary Schools Leadership Award (Top 3 Nominee)
- Te Aroha Basketball Association Sports Person of the Year
- WaiBOP Football- Female Footballer of The Year - Nominee 2023
- WBOP Powerlifting - U63kg Womens Open Divison - Deadlift New Recorder Holder 2024
- WBOP Powerlifting NZPF - IPF Classic Cup - U63kg Womens Open Division - 1st Place 2024
- Ice Breaker - Powerlifting Comp - 1st Place Women Overall 2024
Timeline
Business Owner/Self Employed
InsideOut Papamoa
01.2023 - Current
Residential Cleaning/Support Work
HealthCare NZ
01.2022 - 01.2023
Gardner/Cleaner
Pacific Park Christian Holiday Park
01.2020 - 01.2022
Online Support/Membership Support/Systems Operator
Jetts Fitness NZ
01.2018 - 01.2020
Club Manager / Personal Trainer
Jetts Fitness Hamilton East
11.2016 - 11.2018
Assistant Manager / Personal Trainer
Jetts Fitness Chartwell
04.2016 - 11.2016
Relief Chef
Early Education Waikato (EEC)
06.2015 - 11.2015
Sous Chef / Night time Head Chef
FirePot Cafe
11.2011 - 06.2013
Sous Chef
The Redoubt Bar and Eatery
03.2009 - 11.2011
Sous Chef
The Famous Whalebone Wharf Seafood Restaurant
02.2007 - 10.2008
Personal Training Level 3 -
NZIHF
Personal Training Level 4 -
NZIHF
Business Development/ Marketing (Paper 435) -
NZIHF
National Certificate in Hospitality - Cookery level 4
Certificate 3 in Hospitality - Commercial Cookery
TAFE NSW
NCEA level 2 -
NCEA level 3 -
NCEA level 1 -
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