Manorod Asawasupachai
Summary
Passionate about social work and fostering meaningful connections, with enthusiasm, compassion, and a strong desire to gain more experience in the field. Multilingual skills, including Chinese, combined with a background in operations and marketing, bring strong communication, strategic planning, and problem-solving abilities. Results-driven and adaptable, with a focus on team collaboration and supporting individuals and communities effectively.
Overview
14
14
years of professional experience
Work History
Checkout Operator
Woolworths Supermarket
11.2023 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
Site Operation Manager (Cross-Border E-commerce , Non Electronics , Import & Private Label), Key account manager
Central JD Commerce Ltd.
07.2018 - 02.2023
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved marketing to attract new customers and promote business.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Operation Executive
Yojot (Thailand) Ltd.
09.2016 - 03.2017
- Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
- Developed strong relationships with vendors, improving collaboration and negotiation outcomes.
Hotel Chain Operations Coordinator
Gullivers Travel Associates (Thailand) Ltd.
08.2015 - 03.2016
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
Support Team Executive (Chinese Speaking)
Gullivers Travel Associates (Thailand) Ltd.
07.2013 - 07.2015
- Contributed to financial planning through accurate forecasting of revenues/costs to inform annual budgets.
- Fostered collaboration among team members, resulting in increased productivity and workplace morale.
Chinese Book Staff
Kinokuniya Book Stores (Thailand) Co., Ltd.
12.2010 - 06.2013
- Established positive relationships with customers and other staff members.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
MASTER'S DEGREE - Marketing
Nida Business School
01.2018
Master of Arts - Social Work
Massey University
Auckland, NZ03-2027
BACHELOR OF ARTS - Chinese
Srinakharinwirot University
01.2010
Skills
- Active Listening
- Detail-Oriented
- Customer Focus
- Strategic Orientation
- Data Analysis
- Time Management
- Adaptability & Problem-Solving
- Team Collaboration
- Marketing & Public Engagement
Languages
Chinese
Professional Working
English
Professional Working
Thai
Native or Bilingual
Hobbies and Interests
- Meditation
- Blogging
- Reading
- Journaling
- Volunteering
- Traveling
Achievements
- JD Central's Long Service Year Award 2022
- Kinokuniya Book Store's Outstanding Performance Reward 2012
Timeline
Checkout Operator
Woolworths Supermarket
11.2023 - Current
Site Operation Manager (Cross-Border E-commerce , Non Electronics , Import & Private Label), Key account manager
Central JD Commerce Ltd.
07.2018 - 02.2023
Operation Executive
Yojot (Thailand) Ltd.
09.2016 - 03.2017
Hotel Chain Operations Coordinator
Gullivers Travel Associates (Thailand) Ltd.
08.2015 - 03.2016
Support Team Executive (Chinese Speaking)
Gullivers Travel Associates (Thailand) Ltd.
07.2013 - 07.2015
Chinese Book Staff
Kinokuniya Book Stores (Thailand) Co., Ltd.
12.2010 - 06.2013
BACHELOR OF ARTS - Chinese
Srinakharinwirot University
MASTER'S DEGREE - Marketing
Nida Business School
Master of Arts - Social Work
Massey University
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