Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Achievements
Timeline
AssistantManager
Manorod Asawasupachai

Manorod Asawasupachai

Summary

Passionate about social work and fostering meaningful connections, with enthusiasm, compassion, and a strong desire to gain more experience in the field. Multilingual skills, including Chinese, combined with a background in operations and marketing, bring strong communication, strategic planning, and problem-solving abilities. Results-driven and adaptable, with a focus on team collaboration and supporting individuals and communities effectively.

Overview

14
14
years of professional experience

Work History

Checkout Operator

Woolworths Supermarket
11.2023 - Current
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided exceptional service to customers, promptly addressing concerns and answering inquiries.


Site Operation Manager (Cross-Border E-commerce , Non Electronics , Import & Private Label), Key account manager

Central JD Commerce Ltd.
07.2018 - 02.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Improved marketing to attract new customers and promote business.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Operation Executive

Yojot (Thailand) Ltd.
09.2016 - 03.2017
  • Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
  • Developed strong relationships with vendors, improving collaboration and negotiation outcomes.

Hotel Chain Operations Coordinator

Gullivers Travel Associates (Thailand) Ltd.
08.2015 - 03.2016
  • Collaborated with area managers to evaluate needs and optimize operational plans.
  • Led successful projects from conception to completion, achieving objectives on time and within budget constraints.

Support Team Executive (Chinese Speaking)

Gullivers Travel Associates (Thailand) Ltd.
07.2013 - 07.2015
  • Contributed to financial planning through accurate forecasting of revenues/costs to inform annual budgets.
  • Fostered collaboration among team members, resulting in increased productivity and workplace morale.

Chinese Book Staff

Kinokuniya Book Stores (Thailand) Co., Ltd.
12.2010 - 06.2013
  • Established positive relationships with customers and other staff members.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Education

MASTER'S DEGREE - Marketing

Nida Business School
01.2018

Master of Arts - Social Work

Massey University
Auckland, NZ
03-2027

BACHELOR OF ARTS - Chinese

Srinakharinwirot University
01.2010

Skills

  • Active Listening
  • Detail-Oriented
  • Customer Focus
  • Strategic Orientation
  • Data Analysis
  • Time Management
  • Adaptability & Problem-Solving
  • Team Collaboration
  • Marketing & Public Engagement

Languages

Chinese
Professional Working
English
Professional Working
Thai
Native or Bilingual

Hobbies and Interests

  • Meditation
  • Blogging
  • Reading
  • Journaling
  • Volunteering
  • Traveling

Achievements

  • JD Central's Long Service Year Award 2022
  • Kinokuniya Book Store's Outstanding Performance Reward 2012

Timeline

Checkout Operator

Woolworths Supermarket
11.2023 - Current

Site Operation Manager (Cross-Border E-commerce , Non Electronics , Import & Private Label), Key account manager

Central JD Commerce Ltd.
07.2018 - 02.2023

Operation Executive

Yojot (Thailand) Ltd.
09.2016 - 03.2017

Hotel Chain Operations Coordinator

Gullivers Travel Associates (Thailand) Ltd.
08.2015 - 03.2016

Support Team Executive (Chinese Speaking)

Gullivers Travel Associates (Thailand) Ltd.
07.2013 - 07.2015

Chinese Book Staff

Kinokuniya Book Stores (Thailand) Co., Ltd.
12.2010 - 06.2013

BACHELOR OF ARTS - Chinese

Srinakharinwirot University

MASTER'S DEGREE - Marketing

Nida Business School

Master of Arts - Social Work

Massey University
Manorod Asawasupachai