MARAEA MARUERA
103 Tremaine Ave, Palmerston North ,Westbrook
Summary
I'm committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and creative problem-solver faced in customer service. To secure paid, part-time employment. I'm wanting to develop and evolve as a young adult by connecting with new people and participate in new experiences and learn new skills. For myself I have high pride on a wide range of attributes such as effective communication skills, being adaptable, able to work under pressure and I am reliable individual.
Overview
3
3
years of professional experience
Work History
Checkout Operator
Kmart,
04.2021 - 10.2023
- Operated cash register for cash,and eftpos card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items,
- Restocked and organized merchandise
- Operated and closed out drawers with high accuracy to maintain balanced registers.
- Taught associates to operate cash registers and back up team members during busy periods.
- Answered incoming calls to offer information and direct customer's queries
- Worked with floor team and managers to meet wide range of customer needs.
Office Support (Casual Reliever)
Te Tihi O Ruahine
02.2021 - 03.2021
- Answering incoming calls; taking messages and re-directing calls as required,
- Maintaining Cleaning in the office
- Assisted coworkers and staff members with special tasks on daily basis.
- Organised materials for meetings
Education
Palmerston North Girls' High School
Palmerston North 2016 - 2020Skills
- Time Management
- Guaranteed completion of any set task
- Very organised
- Excellent communication
- Can work well under pressure
- Can work effectively in a team or as an individual
- Good knowledge of Microsoft Word and Internet Applications
- Managing Cash Register
- Money Handling
- Shelf Organising
- Product Location
- Retail Transactions
- Return and Exchange Processing
QUALIFICATIONS
National Certificate of Educational Achievement
- Level 1 Merit Endorsement, 2018
- Level 1 - 2 - Numeracy & Literacy
- Level 2 Merit Endorsement, 2019
- Te Reo Māori Merit Endorsement Level 2, 2019
- Level 3 - 2020
Comprehensive First Aid Certificate
- NZQA Unit Standards - 6400, 6401, 6402
Barista 101 Certificate
- NZQA Unit Standards - 17284, 17285
Activities
- Palmerston North Youth Council, 2020
- Pūhoro STEM Academy, 2018 - 2020
- Pasifikia Fusion, 2017 - 2019
- Te Piringa Kapa Haka, 2016 - 2019
- Pasifika Gosple Choir, 2019 - 2020
- Maori & Pasifika Literacy Programme, 2018 - 2020
- TUIA Leadership Programme - 2021
References
- Symantha Lowe | Kmart Manager - Cell - 020 4120 9040 - Email - lowsymantha@gmail.com
- Jan Gaskin | Kmart Co-ordinator - Cell - 0278439339
Timeline
Checkout Operator
Kmart,
04.2021 - 10.2023
Office Support (Casual Reliever)
Te Tihi O Ruahine
02.2021 - 03.2021
Palmerston North Girls' High School
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