Matthew Blann
Cambridge,New Zealand
Summary
Customer-oriented, strategic-thinking sales professional with plenty of experience in building relationships, cultivating partnerships, retaining accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, inventory control and projections, Top quality after-sales service, providing product advice and revealing customer needs to deliver solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Territory Manager-Western North Island
Shoof International LTD
Cambridge
09.2022 - Current
- Took charge as Territory Manager in absence of sales team and successfully fostered brand expansion in the Victoria, Australia market through monthly travels over a year.
- Developed and implemented strategies to increase sales in assigned territory.
- Conducted market research to determine customer needs and preferences within the region.
- Established relationships with key customers, vendors, and distributors in the area.
- Analyzed sales data to identify trends and opportunities for growth.
- Coordinated trade shows and other promotional events to raise brand awareness in the territory.
- Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
- Resolved customer complaints promptly and professionally.
- Ensured compliance with company policies regarding pricing, promotions, warranties, returns.
- Created presentations for potential customers highlighting products' features and benefits.
- Monitored competitor activities in the region to ensure competitive advantage.
- Planned travel schedule for visiting stores within assigned territory on a regular basis.
- Provided feedback on product performance from customers in order to inform product development decisions.
- Worked closely with existing accounts to grow market share.
- Stayed current on competitor sales, prices and products.
- Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
- Supported sales team members to drive growth and development.
Automower Sales and Service Technician
The Honda Shop
Cambridge
01.2021 - 09.2022
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Acquired new customers and identified unique needs to deliver relevant product solutions.
- Fostered relationships with customers to expand customer base and retain business.
- Developed customised sales techniques to successfully sell and upsell services to new and existing clients.
- Repaired robotic mower equipment and performed troubleshooting to resolve robotic system issues.
- Performed installation of Husqvarna robotic lawns and provided after sales support
- Also performed other duties in branch including but not limited to-
- Sales of garden equipment and motorbikes
- Assisted customers with parts enquiry's
- Carried out pre delivery inspections on new machines
- Performed on site services
- Writing service invoices for work carried out
- Receipting of goods and vehicles
Assistant Manager
Woodford Holsteins
Whitehall, Cambridge
06.2018 - 01.2021
- Oversaw personnel and delivered mentorship and training to promote increased productivity.
- Applied knowledge of animal husbandry to meet livestock needs and minimise disease risk.
- Used CowManager to assist in identifying cows for treatment and mating
- Worked with owners to determine farm needs.
- Set work schedules and delegated tasks to maintain Efficient operation of the farm operations.
- Interacted with vets, farm advisers and other contractors.
- Planned and managed amount of food given to cows to control costs.
Education
NCEA L3 -
Feilding High School
Feilding10.2010
Dairy Farming Level 3 -
Primary ITO
05.2015
Rural Sales Success - 6 Month Rural Sales Training Course
Agrarian
06-2023
Skills
- Product merchandising
- Product and service knowledge
- Building relationships
- Lead generation
- Preparing course materials
- Creating training programs
- Teaching
- On-site product demonstrations
- Post-sales support
- Problem resolution
- Good work ethic
Certification
- Full Class 1 Drivers License
- Full Class 2 Drivers License
- Learners Class 4 License
- Full Class 6 License
- Passenger Endorsement
- Comprehensive First Aid and Incident Management Cert
- COA Security License
New Zealand Cadet Forces
- 17 Years in the organisation
- Commissioned Officer holding the rank of Second Lieutenant
- Qualified instructor
My Career in the New Zealand Cadet Forces has given me skills far beyond what I could achieve in my professional career. Over my time I have helped shaped the lives of hundreds of young people some of which have gone on to do great things in the defence force and civilian life.
References
References available upon request.
Timeline
Territory Manager-Western North Island
Shoof International LTD
09.2022 - Current
Automower Sales and Service Technician
The Honda Shop
01.2021 - 09.2022
Assistant Manager
Woodford Holsteins
06.2018 - 01.2021
NCEA L3 -
Feilding High School
Dairy Farming Level 3 -
Primary ITO
Rural Sales Success - 6 Month Rural Sales Training Course
Agrarian
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