Mia Watson-McDonald
Rotorua,BOP
Summary
I am motivated, keen learner in any work environment.
I am flexible and have the adaptability to be put to any task that is handed to me. I enjoy working in a team or by myself.
Overview
9
9
years of professional experience
Work History
Central Processing Officer
Ministry Of Social Development
06.2019 - Current
- Enhanced processing efficiency by streamlining workflows and implementing best practices.
- Reduced processing errors by conducting thorough quality checks and data validation.
- Improved turnaround times for applications through effective prioritization and multitasking.
- Collaborated with team members to achieve shared objectives and meet tight deadlines.
- Provided excellent customer service by promptly addressing inquiries and resolving issues related to application processing.
- Managed approximately between 40-80 actions of work per day
Postie
New Zealand Post
02.2015 - 05.2019
- Improved mail delivery efficiency by organizing and sorting mail according to delivery routes.
- Enhanced customer satisfaction by promptly addressing and resolving service-related issues.
- Maintained a safe work environment by adhering to postal regulations and guidelines for vehicle operation and handling hazardous materials.
- Increased customer trust by maintaining confidentiality and security for all personal information and packages handled daily.
- Supported colleagues in managing high-volume periods through effective teamwork and communication during peak mailing seasons.
Education
High School Diploma -
John Paul College
Rotorua, BOP12.2014
Skills
- Adaptability and Flexibility
- Activator
- Achiever
- Relator
- Deliberative
- Self-Motivated
Interest
I have a lot of different interest/hobbies, i like being involved in team sports like netball. I also have a passion for hiking and travel.
Referees
Jenn Nikora
NZ Post Area Service Manger
+64 27343 0773
Lagi Lui
Service Manager Client Service Support
+64 292015193
Terry Rutherford
Manager Centralised Services
+64 292010892
Timeline
Central Processing Officer
Ministry Of Social Development
06.2019 - Current
Postie
New Zealand Post
02.2015 - 05.2019
High School Diploma -
John Paul College
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