Mikel Kervin La Rosa
Churton Park,WGN
Summary
Master’s graduate in Information Technology with experience in software development, IT support, and systems management. Skilled in Python, Typescript, Java, PHP, and VB.NET, with proficiency in Kali Linux environments, database management, and troubleshooting. Adept at delivering technical solutions, supporting end-users, and working with modern tools like Google Workspace, AWS and Microsoft 365.
Overview
12
12
years of professional experience
Work History
Email Marketing Lead
Events Strategies
01.2024 - 06.2024
- Collaborated with sales teams to align email marketing efforts with overall business goals and drive lead generation.
- Leveraged automation tools to streamline workflows, schedule campaigns, and maintain consistency in communication frequency across various platforms.
- Managed multiple email marketing projects simultaneously, ensuring timely completion and adherence to budget constraints.
Email Marketing Consultant
Reliable Lending Group
02.2022 - 05.2023
- Provided expert guidance on branding strategy to establish consistent messaging across all platforms and touchpoints.
- Optimized website performance, resulting in improved search engine rankings and increased web traffic.
ICT Project Manager
Limits Digital
12.2020 - 02.2023
- Streamlined project processes by implementing agile methodologies, resulting in improved efficiency and timely delivery.
- Oversaw the design, development, and implementation of software applications, meeting client needs while adhering to industry standards.
- Delivered detailed progress reports to senior leadership regularly, maintaining transparency in project status updates.
Marketing Associate
Media Shower
01.2016 - 08.2019
- Supported the design process of various promotional materials including brochures, flyers, banners, and advertisements.
- Collaborated with sales team to drive revenue growth, implementing data-driven marketing tactics.
- Implemented customer relationship management system to better track and analyze customer interactions.
IT Support
Callbox Inc
04.2013 - 04.2016
- Troubleshoot and Resolve Technical Issues: Provide Level 1 and Level 2 support for client systems, handling hardware failures, software malfunctions, and OS issues on Windows and macOS platforms
- Support Network and VoIP Infrastructure: Diagnose and resolve issues related to TCP/IP, DNS, DHCP, and LAN/WAN connectivity. Configure and maintain network devices, such as routers, switches, and firewalls, as well as VoIP systems, including setting up and troubleshooting IP phones, managing call routing, and supporting SIP trunking
- Also includes software development and web development under the Marketing department for additional tools for our pipeline.
IT Technician
Digital Interface
01.2013 - 04.2013
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
Web Developer
Hubport
04.2012 - 10.2012
- Developed custom web applications, resulting in tailored solutions for client needs.
- Oversaw back-end development using PHP to maintain website integrity.
- Engaged with clients to plan and optimize site issues and queries.
Education
Master of Science - Information Technology
Whitireia & Weltec
Wellington, NZ06-2025
Bachelor of Science - Information Technology
Holy Cross of Davao College
Philippines04-2012
Skills
- Code testing
- Network programming
- System optimization
- API integration
- Mobile app development
- Software maintenance
- Computer programming
- Scrum framework
Timeline
Email Marketing Lead
Events Strategies
01.2024 - 06.2024
Email Marketing Consultant
Reliable Lending Group
02.2022 - 05.2023
ICT Project Manager
Limits Digital
12.2020 - 02.2023
Marketing Associate
Media Shower
01.2016 - 08.2019
IT Support
Callbox Inc
04.2013 - 04.2016
IT Technician
Digital Interface
01.2013 - 04.2013
Web Developer
Hubport
04.2012 - 10.2012
Master of Science - Information Technology
Whitireia & Weltec
Bachelor of Science - Information Technology
Holy Cross of Davao College
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