Moeroa Hewitt
Wellington,Karori
Summary
Driven by a results-oriented approach, I leveraged team leadership and complex problem-solving skills at Countdown Supermarket to enhance customer satisfaction and streamline operations. My tenure as Butchery Manager saw me resolving staff conflicts and exceeding sales targets through effective time management and communication, demonstrating a commitment to excellence and operational efficiency.
Overview
25
25
years of professional experience
Work History
Butchery Manager
Countdown Supermarket
02.2018 - 03.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Ensured department presentation maintained at all times.
- Applied Health and Safety awareness.
- Stocktake skills - checking of inventory, expiry dates.
- Meeting sales requirements.
Product Department 2IC
Countdown Supermarket
04.2005 - 10.2018
- Fostered a positive work environment by promoting teamwork and open communication channels.
- Responsible for day to day operation.
- Ordering produce.
- Stocktake and preparing tickets.
- Manage staff rosters.
- Maintaining the produce area always kept clean and safe.
- Handling customer enquiries and finding a solution.
- Train, develop and motivate staff.
Meat Packer
Countdown Supermarket
10.1998 - 03.2005
- Packaged and attached labeling to various meat selections.
- Sanitized surfaces to maintain cleanliness of food service area.
- Operating the packing machine. Health and safety awareness at all times.
- Unloading products and maintaining clean and safe work area.
- Organising and displaying meat in fridges.
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Languages
Samoan
Full Professional
Timeline
Butchery Manager
Countdown Supermarket
02.2018 - 03.2024
Product Department 2IC
Countdown Supermarket
04.2005 - 10.2018
Meat Packer
Countdown Supermarket
10.1998 - 03.2005
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