Nifraz Azaar
Christchurch
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Duty Manager
Four Square
West Melton, Christchurch
07.2023 - Current
- Improved customer satisfaction by promptly addressing and resolving customer concerns and complaints.
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Enhanced team performance by providing ongoing coaching, feedback, and training opportunities for staff members.
- Collaborated with other department managers to develop strategies for improving overall store operations.
- Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels and minimize waste.
- Drive towards increase in sales and profitability
- Ensuring adherence to company and industry regulations.
Seafood Manager/Duty Manager
New World Kumeu
Auckland
09.2022 - 07.2023
- Enhanced customer satisfaction by providing high-quality seafood products and exceptional service.
- Collaborated with suppliers to ensure consistent delivery of fresh, sustainably-sourced seafood.
- Streamlined inventory management for increased efficiency and reduced waste.
- Developed creative merchandising displays for improved product visibility and sales growth.
- Managed budgeting and pricing strategies to maximize profitability without compromising quality.
- Conducted regular quality control checks for optimal freshness and compliance with food safety regulations.
- Fostered strong relationships with customers by addressing inquiries promptly and professionally.
- Increased sales volume by implementing targeted marketing initiatives and seasonal promotions.
- Maintained a clean, organized, and safe work environment in accordance with company standards.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Seafood Asisstant Manager/Duty Manager
New World Kumeu
Auckland
09.2021 - 09.2022
Grocery Asisstant Manager/Duty Manager
New World Kumeu
01.2018 - 09.2021
Grocery Supervisor
New World Kumeu
09.2016 - 11.2017
Grocery Assistant
New World Kumeu
11.2015 - 09.2016
Education
MBA - Management
University of Bedfordshire
United Kingdom09.2024
Bachelor of Arts - Business Management
University of Northampton
United Kingdom08.2015
Graduate Diploma - Business Management
Concordia Institute of Business
Auckland, New Zealand08.2015
Skills
- Strategic planning, organizing skills and team leadership
- Excellent communication skills and providing great customer service
- SAP knowledge and intermediate skills in Microsoft Office and other computer applications
- Team Player: able to work well with a team but equally skilled in working independently
- Fluent in spoken and written English
- Reliable, punctual, and able to relate to a wide range of people
- Attention to detail and high level accuracy
Other Qualifications
- Valid NZ full driver’s license
- Folklift license
- Licence Control Qualification (LCQ)
- Managers Certificate
- Certificate of Food Safety
- Completed Stepping up to leadership (Foodstuffs)
References
Available on request
Languages
English
Professional Working
Tamil
Full Professional
Sinhala
Limited Working
Arabic
Elementary
Certification
- Valid NZ full driver’s license
- Forklift license
- Licence Control Qualification (LCQ)
- Managers Certificate
- Certificate of Food Safety
- Completed Stepping up to leadership (Foodstuffs)
Timeline
Retail Duty Manager
Four Square
07.2023 - Current
Seafood Manager/Duty Manager
New World Kumeu
09.2022 - 07.2023
Seafood Asisstant Manager/Duty Manager
New World Kumeu
09.2021 - 09.2022
Grocery Asisstant Manager/Duty Manager
New World Kumeu
01.2018 - 09.2021
Grocery Supervisor
New World Kumeu
09.2016 - 11.2017
Grocery Assistant
New World Kumeu
11.2015 - 09.2016
MBA - Management
University of Bedfordshire
Bachelor of Arts - Business Management
University of Northampton
Graduate Diploma - Business Management
Concordia Institute of Business