Nyah McKenzie
Christchurch
Summary
I am a friendly, positive and professional worker with a drive and passion for learning new skills. Through temp working, I have been given the opportunity to try my hand at many hospitality jobs like bar managing, front of house in both bar and food service, and hotel servicing, which I have found very valuable. I enjoy customer-facing jobs and find myself able to foster positive relationships with customers. Working as a support worker allows me to use effective communication and problem-solving skills to enhance my client's daily living experiences while maintaining professional and positive relationships.
Overview
4
4
years of professional experience
Work History
Support Worker
Southern Rehabilitation Services
02.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Hospitality Temp Work
The Recruitment Network
11.2021 - Current
- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
- Worked as a Bar Manager at the 2024 Christchurch Races
- Serving food and drinks to customers
- Clearing Tables promptly
- Cleaning Bed and Bathrooms to a high standard
Checkout Assistant
Leeston Fresh Choice
10.2020 - 02.2022
- Greeted customers and provided outstanding customer service.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Ensured compliance with local regulations by diligently verifying age requirements for restricted products during sale transactions.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
Education
Bachelor of Science - Psychology
University of Otago
Dunedin, NZ11-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling and EFTPOS
- Guest engagement
- Meal planning and preparation
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Active listening
References
References are available apon request.
Timeline
Support Worker
Southern Rehabilitation Services
02.2024 - Current
Hospitality Temp Work
The Recruitment Network
11.2021 - Current
Checkout Assistant
Leeston Fresh Choice
10.2020 - 02.2022
Bachelor of Science - Psychology
University of Otago
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