Patrick Smith
Te Kauwhata,WKO
Summary
Proven leader and effective communicator, adept at staff training and development, significantly enhancing team productivity and customer satisfaction at Countdown Huntly. Expert in time management and complex problem-solving, achieving notable reductions in food waste. Demonstrates a commitment to maintaining high standards of service and workplace safety, fostering a positive shopping experience.
Overview
5
5
years of professional experience
Work History
Assistant LongLife Manager
Countdown Huntly
12.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Trained new staff to maintain high standards of work.
Deli Manager
Countdown Huntly
11.2023 - 12.2023
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Worked closely with other department managers to improve cross-functional collaboration within the store.
- Ensured KPI's were met and maintained.
LongLife Assistant
Countdown Huntly
04.2023 - 11.2023
- Ensured all display stock was well presented and stocked.
- Worked within a small team to ensure all daily tasks were met to a high standard.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Maintained food safety standards by properly storing perishable items and monitoring expiration dates.
Grocery Assistant
New World Whitianga
10.2019 - 02.2023
- Addressed customer concerns professionally, working towards satisfactory resolutions that fostered loyalty among shoppers.
- Collaborated with team members to complete tasks efficiently and maintain optimal store conditions.
- Assisted customers in locating items within the store, streamlining their shopping experience.
Education
No Degree -
Mercury Bay Area School
WhitiangaSkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Staff Training and Development
- Goal Setting
Timeline
Assistant LongLife Manager
Countdown Huntly
12.2023 - Current
Deli Manager
Countdown Huntly
11.2023 - 12.2023
LongLife Assistant
Countdown Huntly
04.2023 - 11.2023
Grocery Assistant
New World Whitianga
10.2019 - 02.2023
No Degree -
Mercury Bay Area School