Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tejinder Singh

Summary

Accomplished leader with expertise in team leadership and customer service, honed at Woolworths Group. Enhanced customer satisfaction by overhauling service protocols, achieving improved scores. Skilled in workforce management and decision-making, with a proven track record in mentoring and developing future leaders. Adept at optimizing operations and reducing waste through strategic planning and execution.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

7
7
years of professional experience

Work History

Assistant Longlife Manager

Woolworths Group
10.2019 - Current
  • Supported team in daily operations and learned essential management practices.
  • Assisted in developing project plans and timelines to meet organizational goals.
  • Coordinated communication between departments to ensure alignment on objectives.
  • Participated in training sessions to enhance leadership skills and operational knowledge.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Site Supervisor

the Clean
03.2018 - 02.2020
  • Supervised daily operations, ensuring compliance with safety regulations and industry standards.
  • Coordinated project schedules, optimizing resource allocation and workflow efficiency.
  • Led a team of workers, providing training and mentorship to enhance skills and productivity.
  • Implemented quality control measures, identifying areas for process improvement and cost reduction.

Education

Bachelor of Science - Software Engineering

ATC Vision College
East Tamaki, NZ
05-2019

Bachelor of Science - Web Design

ATC Vision College
East Tamaki, NZ
08-2018

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Staff management
  • Documentation and reporting
  • Workforce management

Languages

English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional

Timeline

Assistant Longlife Manager

Woolworths Group
10.2019 - Current

Site Supervisor

the Clean
03.2018 - 02.2020

Bachelor of Science - Software Engineering

ATC Vision College

Bachelor of Science - Web Design

ATC Vision College
Tejinder Singh